Bridging Internal Gaps in Sustainability Goals through Communication

Julie Starr • January 27, 2025

The State of Sustainability Readiness 2024 report by IBM provides a sobering look at the challenges businesses face in achieving their sustainability objectives. One of the standout findings is the internal misalignment between C-suite executives and VP decision-makers on sustainability priorities. Additionally, regional disparities highlight the complexities of addressing sustainability across different markets. For organizations striving to make meaningful progress, clear and effective internal communication is key to bridging these gaps.


At Taiga Company, we recognize that internal alignment on sustainability goals is essential for crafting cohesive and impactful strategies. Without shared understanding and collaboration across all levels of an organization, even the best sustainability initiatives can falter. Here’s how communication can play a pivotal role in addressing internal alignment:


1. Establish a Unified Vision

Sustainability goals often involve multiple departments, from operations to marketing. When leaders at different levels have varying priorities, it’s easy for efforts to become fragmented.


Solution: Develop a unified sustainability vision that resonates with all levels of leadership. This vision should clearly articulate how sustainability aligns with the company’s mission and long-term goals.


How Communication Helps:

  • Host regular cross-departmental meetings to align on key objectives.
  • Use internal communication channels like newsletters, town halls, and video messages to consistently reinforce the shared vision.


2. Foster Two-Way Communication

The IBM report highlights the gap between executive-level priorities and the perspectives of VP-level decision-makers. This disconnect can hinder effective implementation of sustainability initiatives.


Solution: Create platforms for two-way dialogue where leaders across different levels can share insights, challenges, and feedback.


How Communication Helps:

  • Implement feedback loops through surveys or structured meetings to capture perspectives from all levels.
  • Use collaborative tools like project management platforms to keep everyone informed and engaged.


3. Address Regional Disparities with Tailored Messaging

Regional differences in sustainability challenges require nuanced approaches that consider local contexts. A blanket strategy can fail to address unique needs, creating further misalignment.


Solution: Tailor communications to reflect regional priorities while maintaining alignment with the overall sustainability strategy.


How Communication Helps:

  • Develop localized communication plans that align with regional sustainability goals.
  • Use regional success stories to demonstrate how local efforts contribute to broader objectives.


4. Empower Employees as Sustainability Advocates

Sustainability isn’t just a leadership priority—it should be embedded throughout the organization. Empowering employees to understand and champion sustainability goals can strengthen internal alignment.


Solution: Provide training and resources that equip employees to advocate for sustainability within their roles.


How Communication Helps:

  • Launch internal campaigns to educate employees about sustainability goals and their role in achieving them.
  • Celebrate individual and team contributions to sustainability through internal platforms.


Final Thoughts: Preparing for 2025

The path to sustainability readiness lies in cohesive communication strategies that bring leaders and teams together under a shared vision. As the IBM report underscores, addressing internal alignment is not just a nice-to-have but a necessity for progress.


At Taiga Company, we understand the complexities of navigating internal dynamics in sustainability communications. From crafting unified messaging to fostering collaboration across regions and levels, our approach ensures your organization’s sustainability goals are understood and embraced at every level. Let’s work together to create a stronger, more aligned foundation for your sustainability journey in 2025.

By Julie Starr July 17, 2025
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By Julie Starr July 14, 2025
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