Making Sure Your Staff Are Performing to the Best of Their Ability

Julie Starr • March 21, 2022



When you take on staff, you take on a lot of responsibility and work in simply managing them. While staff will form the backbone of your business, keeping the cogs turning and pushing things forward, they also need to know what is expected of them and to be provided with everything they need to perform to the best of their ability. As a business owner, it’s your job to ensure that these boxes are being ticked. Here are some areas to focus on to ensure that your staff can perform well and benefit your business as best possible.

Ensure Responsibilities and Expectations are Clear

The first step to ensuring that your team is performing well is to make sure that your definition of “performing well” is clear. Your staff members need to know what is expected of them in order to organize their time, work, and performance to reach the goals expected of them. This is where KPIs can come into play. KPIs are “key performance indicators” and they essentially set the bar that you expect your employees to reach. Each KPI you set should be realistic and achievable. Purposefully setting goals that are too high can cause staff burnout and job dissatisfaction, as people feel under too much pressure. You should also set clear deadlines for tasks to ensure that your staff knows when projects and other work will be due. This also helps with performance monitoring using an online assessment platform , allowing you to provide more work if your employee doesn’t have enough to do and to intervene and resolve problems if KPIs aren’t being met.

Provide Team Building Opportunities

As the old saying goes, teamwork makes the dream work. Your team needs to work together well to be as productive as possible. Sure, individual brilliance is desirable and your employees do need to be able to work independently to get individual elements of tasks completely. But they also need to work together for group projects to come to life. It’s important to note that, sometimes, you will have to get involved to encourage teams to work together seamlessly. People are only human and, often, team members may find it difficult to break the ice and get talking. At other times, there may be conflicts that need to be resolved. Here are some suggestions that can help with both of these situations.

Arrange Team Building Activities

Let’s start with breaking the ice. The best way to achieve this is team building activities and there are a number of ways you can approach this. Some companies choose to do regular, short team building activities that get people engaged with one another on a regular basis. Simple and straightforward ideas include coffee breaks, walks to get outside and chat with one another, ice breaker conversations, and more. Others prefer large-scale events, perhaps annually or bi-annually. These can include full-blown team-building days, packed with activities. If you like, you can try a combination of the two.

Have Conflict Resolution Strategies in Place

If employees are having conflict with one another, you need to do what you can to resolve this and get everyone back on neutral territory. HR departments are great at managing this, so try to make sure you have a HR team or specialist within your company. Strategies can include supervised conversations in a private and confidential environment, as well as steps such as separating staff members who particularly cannot get on.

Provide the Right Software and Tools

Keeping up to date with the most recent software and tools can help your employees to perform as best possible. You can have the most skilled and competent team in the world, but if they don’t have what it takes to complete their jobs to a high standard, they’re not going to be able to work their best. Of course, when managing different roles and departments, you may need suggestions when it comes to keeping on top of all of this information. Ask members of each team to fill in regular surveys detailing whether the software you’re providing is up to scratch and, if not, to make recommendations that could resolve issues the individual or team is having. You may want to make these surveys anonymous, as people can often avoid being completely honest with their answers if they think there could be some sort of personal repercussion.

These are just a few steps you can take to help your teamwork to the best of their ability at all times. Keep them in mind and try them out – they could really help to get the ball rolling!

5 Everyday Items That Can Quietly Boost Your Brand

By Julie Starr • July 17, 2025
The best branding doesn’t always come from big campaigns or expensive graphics. Sometimes it’s the smaller stuff that leaves the biggest impression. Things people actually use, touch, or carry with them. That’s where your brand can quietly make its mark without needing to shout about it. If you’re only focusing on social media and business cards, you’re leaving a lot on the table. Here are five overlooked ways to get your name out there that feel natural, useful, and more personal. Thank-you slips If you’re already sending out orders, there’s no reason not to include a short thank-you slip. You can easily get these made through any decent online print shop , and they’re usually pretty cheap to run off in small batches. Just a simple note that says thanks, maybe with a reminder to follow you online or a cheeky discount code for next time. It’s quick, thoughtful, and makes the whole order feel more finished. Customers notice that kind of detail, especially when everything else they buy online comes with zero personality. You don’t need a complicated design either. Just something clean with your logo, a message that sounds like you, and maybe a social handle. The point is to give them a reason to come back or remember your name without it feeling forced. Branded zip pouches If you sell physical products, offer services, or run events, small zip pouches are surprisingly effective. Think of the kind you’d use for stationery, receipts, or travel bits. You can get your brand printed on the side and hand them out with purchases or include them in welcome packs. People keep them because they’re actually useful. They get tossed in handbags, school bags, or glove boxes and your logo just keeps turning up. Cleaning cloths for glasses or screens This one works brilliantly if you’re in tech, health, beauty, or anything involving screens or eyewear. A simple microfibre cloth with your branding on it can go a long way. Everyone needs one. Whether they use it for glasses, a phone screen, or their laptop, it’s something they hang onto. It’s not the kind of thing people throw away, and that means your name sticks around too. Receipt envelopes You might already use little envelopes to hand over receipts or business cards. Branding those envelopes is a small change that makes a big difference. Instead of someone getting a scruffy bit of paper in a plain sleeve, they’re handed something that feels a bit more finished. You can even add a message inside. Doesn’t need to be anything dramatic. A simple “thanks for visiting” or “see you next time” is enough to add a personal touch. Wet wipes or mini hand gels If your business is in hospitality, food, or anything hands-on, branded wet wipes or pocket-sized hand gels are surprisingly popular. People actually use them, especially at festivals, food stalls, pop-ups, or kids’ events. They end up in handbags or cars and stick around longer than you think. They don’t scream “marketing” either. They’re practical, and when done right, they make your business feel thoughtful. That’s what good branding does, it shows you’ve thought ahead.

How Student-Led ‘Energy Audits’ Are Cutting School Costs (and Lighting the Way Forward)

By Julie Starr • July 14, 2025
What happens when students stop waiting for adults to fix things and start conducting their own energy audits? Money gets saved. The lights get switched off. Data gets analyzed. And a quiet revolution in sustainability begins—inside schools that once overlooked their own inefficiencies. Across the globe, student-led energy audits are proving that change doesn't always need to come from a policy shift or a major capital budget. Sometimes, it begins with a clipboard, a spreadsheet, and a group of curious minds asking: Why are the hallway lights on at noon when sunlight floods the building? The Energy Detectives These audits aren’t science fair projects. They’re rigorous investigations, often done in collaboration with facilities staff, local environmental nonprofits, or even engineering mentors. Students go from classroom to classroom measuring electricity usage, checking for phantom loads , and identifying where heat is escaping in winter or air conditioning is leaking in summer. One high school in Ontario saved over $12,000 a year after its Grade 11 physics students ran an energy audit and suggested simple changes—LED upgrades, motion sensors in bathrooms, and smarter heating schedules. They didn’t just propose ideas. They pitched them with spreadsheets, thermal images, and payback timelines. It worked. Learning That Pays Off—Literally Unlike textbook learning, these audits blend real-world math, environmental science, economics, and persuasive communication. Students aren’t just learning about sustainability. They’re doing it. And the savings add up. From dimming overlit hallways to reprogramming HVAC systems that run all weekend for empty buildings, students are surfacing blind spots that administrators often overlook. In some districts, their findings are influencing energy policy. Elsewhere, the audits have inspired school boards to hire sustainability coordinators—often alumni of the student programs themselves. There’s something poetic about a school funding new books or laptops from money saved by students who found out the vending machines didn’t need to be plugged in 24/7. Why This Matters More Than Ever With education budgets tightening and utility costs rising, every dollar saved is a dollar that can go back into classrooms. And here’s where it gets interesting from a family finance perspective, too. If you’re a parent setting aside money for post-secondary savings, every bit of school efficiency helps. Fewer energy costs might mean more programming, better STEM facilities, or even bursaries. That raises a broader point: when families save for their children’s future, they often look into RESPs (Registered Education Savings Plans). And many wonder—is a RESP deduction available on my taxes? While contributions themselves aren’t deductible, the gains grow tax-free, and students often pay little to no tax when they withdraw the funds during school. A Movement Worth Replicating These audits aren’t just an exercise in environmentalism. They’re leadership labs. Students learn how to spot inefficiencies, speak up in board meetings, and make a business case for change. They don’t just flip switches—they shift mindsets. And they carry these habits into adulthood. The result? A generation growing up not only with climate anxiety, but also with tools to tackle it.