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Corporate responsibility and sustainable development: The contribution of digital transformation is vital. New technologies now play a leading role in the whole range of our daily functions, regardless of whether we realize it or not. When it comes to business, new technologies and digital transformation contribute to four key pillars:
Digital channels are an important tool in the hands of each entrepreneur, to build a more responsible profile for his business, strengthening, in the long run, the brand name, fan base, and loyalty, which can then easily be converted into a purchase base. This is also something that contributes to an eco-friendly business approach. To ensure that you are building things up well and sustainability, you will need to upgrade certain technologies and also look at integrating new systems and services and in this case, you may need to look at lending companies to ensure you have the capital to do this.
Well taking things digital means you’re halfway there. You are using fewer resources than non-digital companies but you should also be mindful of how to do this in ways that don’t take up a lot of energy. For example, if you work in an office still, use solar panels to fuel things instead of gas and try to encourage any workers to cycle instead. These are tiny things that can help contribute massively. Most digital channels are characterized by immediacy and the ability to communicate in two ways, often in public and in real-time which is much easier and more sustainable than through letters, faxes and other methods. The public comments, asks for support, asks questions, publishes reviews and the way we communicate, the tone we use and the response time are all indicators that characterize your business.
There are two other factors that drive customers to a brand: reputation and support. Customers want to be associated with brands that have a great name in the market and those that treat them as kings. Social media marketing helps businesses provide solutions to customer issues and build a relationship. This is accessible everywhere and provides people with instant gratification. We all use mobile phones and it can save on using energy systems to drive to speak which is how it contributes to moving forwards in a “green way” and is something all brands should seek to continue to do.