Building A Sustainable Business Model

Julie Starr • April 27, 2021



One indication that sustainability is becoming more important to consumers is a growing campaign opposing plastic goods and excessive consumption. But what does this mean for your company, and how do you build – or move to – an environmentally sustainable business model?

Let’s take a closer look at what we mean by sustainability and how to build a business model that is sustainable.

Sustainability: what is it?

Sustainability is a corporate strategy for generating long-term value by considering how a company works in terms of the environment’s ecological, social, and economic factors. The premise behind sustainability is that developing such policies promotes business longevity.

Organizations are discovering the need to act on sustainability as demands for corporate responsibility rise and accountability becomes more prevalent. Good PR and intentions are no longer sufficient – it is all about the actions that you take.

Examples of sustainable business models and practices

It can be difficult to envisage what we mean by a sustainable business model if you are new to the concept, so let us look at some household brands who have moved to this strategy t o give you an idea of what is meant by it.

Leading sports brands Nike and Adidas are key players in sustainability . Nike has stepped up its efforts to lower the carbon footprint they leave and reduce the waste that they produce while Adidas has focused its efforts on greening its supply chain and removing plastic bags and artificial dyeing practices.

Car manufacturers have also stepped up in sustainability measures. Of course, it goes without saying that Tesla has made huge strides in the industry with its innovations , but BMW and Toyota have worked to reduce energy emissions and pollution.

The one thing that these companies have in common is their commitment to the issues at hand and their transparency with consumers and other stakeholders. This is something that all businesses, regardless of the industry or scale or age, should be striving for now and in the future.

Empty promises are not enough

There is often some disparity in knowing that sustainability needs to be embedded within every aspect of the business to actually following through and doing it. As we mentioned above, knowing about it and making empty promises is no longer good enough; as a business, you must be seen to be doing it. Greenwashing is something that consumers are aware of, and if they suspect you are greenwashing issues – pretending to do something but not quite doing it – it makes you look inauthentic and untrustworthy.

How do you go about building sustainability into your business model?

Ensure company values and sustainability practices are aligned
The company’s policy and sustainability activities must be aligned. Disparity between the two is common, which makes sustainability initiatives vulnerable due to a lack of real engagement and prioritization.

Ensure complete transparency
Transparency is essential for evaluating and strengthening sustainable practices.  You simply can’t judge without transparency. Transparency builds on the premise that an open platform in the business as well as with the community would boost results.  Companies can only achieve transparency by maintaining clear lines of communication with all key stakeholders based on high standards of information access, clarity, and accuracy – as well as a willingness to admit mistakes and improve practices.

Allow it to infiltrate every aspect of your business
Whether you are looking to renew your general liability insurance or assess your recruitment procedures, down to decisions as to what meals to serve in the staff cafeteria, sustainability should be considered at every level of the business. Only then can you say you are truly embracing sustainability, although consumers do appreciate that even a small step is better than nothing – as long as you are communicating and following through with your intentions.

Consider alternative forms of business ownership
The conventional top-down business model will result in unjust pay disparities between those at the top (CEOs, other C-level executives, entrepreneurs, and managers) and those at the bottom (the laborers tasked with creating raw materials or carrying out the manufacturing processes). Including others in your sustainability objectives will help you stay on track and give those who work with you a sense of accomplishment.

Communicate with your customers
It’s fine if your commitment to sustainability means higher prices for your customers. In an informative blog post, series of posts, or dedicated brand page, explain why your consumers are paying more for your goods. One way to engage the clients and give them more control over their money is to include them in decision-making.

What are the benefits of building a sustainable business model?
There are several ways to address the topic of sustainability, but the most straightforward one that can bring all stakeholders together is this: nicer companies attract more customers.

Use your environmental sustainability as a selling point. According to a 2019 report, telling online shoppers that other people were purchasing eco-friendly goods increased their likelihood of making at least one sustainable purchase by 65 percent.

It is fine to be transparent about your sustainability objectives – in fact, it is good to be so, Customers will inquire, and the more open you are about it, the more likely they will tell their peers.

However, it is possible that money is not your sole motivation. Perhaps you are motivated by a desire to make a positive difference in the world. and  After all, the bigger a company expands, the greater its effect on the environment and the people around it – and it is safer to start out on the right foot than to make the move ten years later, or when customers begin to object to unfair business practices.

If you are thinking of adopting a sustainable business model, bear in mind the costs you will incur in the short term. It is, however, not only for a sustainable future but also for a powerful brand image for today’s environmentally aware customers. To put it another way, sustainability is a good investment.

By Julie Starr May 23, 2025
A sustainable supply chain is made possible with some major shifts and minor changes that you may not consider at first. One of these is micro fulfillment, where strategically placed warehouses provide streamlined services to a smaller area. So, what are some of the benefits of changing your logistics? From consolidated deliveries to minimal eco-impact, here are a few. Closer Customer Proximity There are a few ways that micro fulfillment centers are revolutionizing the courier industry. Reduced emissions, local sourcing, and support for urban stability are just three of the many examples. Compact logistics are quickly becoming a solution for businesses that want to make a difference, and through small warehouse space for rent , as and when needed, environmental footprints are diminishing as companies deliver services and goods to a smaller customer area. Consolidated Delivery Options Efficiency is everything in business, but it is even more critical when a company is looking to reduce the environmental impact of its operations. Through a micro-fulfillment system, a business is able to reduce the overall number of trips that a courier has to make. With consolidated deliveries concentrated in a smaller geographic area, there are many more options available that contribute to a lower impact, including efficient use of fuel for lower emissions. A Greener Supply Chain with Route Efficiency A company can make many changes when becoming the green link in the supply chain for a healthier logistical operation. However, an average home delivery round for a standard courier service is 50 miles, with 0.42 miles between each drop-off, producing 181g of carbon each. Focusing on a smaller area through micro fulfillment reduce the associated issues with couriers: Being closer to delivery routes reduces the need for extra shipping options. Electric delivery vehicles can be used as there is no need to recharge them. Knowledge of the area helps with routes as drivers can avoid congested areas. Lower Environmental Impact Of course, all efforts to go green and become more sustainable through logistics are to reduce the environmental impact that a business has on the area. Micro fulfillment contributes to this in a way that a wider operation cannot. Shorter routes and enhanced inventory management actively reduce waste. There is also much less energy used, as micro fulfillment centers are designed to be energy-efficient, and EVs and less transport contribute to emission reduction. Enhanced Socioeconomic Benefits There is also a social and economic impact of a business. An enhanced and more sustainable business using local micro fulfillment centers instantly creates more jobs, helping to prop up the local economy. Of course, the efficiency of this type of logistical operation also results in happier customers, increasing the chance of repeat business. From a business perspective, you demonstrate a commitment to ongoing sustainability , appealing to eco-conscious customers. Summary Being closer to customers for delivery helps create a greener supply chain when used with micro fulfillment centers. Local couriers and employees also know the area and can avoid congested areas for streamlined operations. However, there are also social and economic benefits such as job creation, improved customer experiences, and enhanced brand reputation.
By Julie Starr May 21, 2025
Sustainability is no longer a nice-to-have—it's essential. That’s true across every industry, and ecommerce is no exception. But let’s be honest: building a more sustainable ecommerce business isn’t always straightforward. From packaging to supply chains to last-mile delivery, the challenges are real—and often feel like they’re outside your control. But here’s the good news: sustainable ecommerce is absolutely possible. And it doesn’t have to be all or nothing. Small, strategic shifts can make a meaningful difference—not just for the planet, but for your customers and your brand’s longevity. Here are three actionable ways you can move the needle toward a more environmentally responsible ecommerce business. Choose Sustainable Packaging That Works for People and Planet Packaging is often one of the most visible and wasteful—aspects of ecommerce. From oversized boxes to plastic fillers, the impact adds up fast. But it doesn’t have to. Thoughtful, sustainable packaging design can dramatically reduce your environmental footprint. Start by right-sizing your shipments to reduce excess material and emissions. Opt for recycled, recyclable, or compostable materials that align with circular economy principles. Better yet, one option is to design custom boxes with sustainable materials, for example. These custom packaging solutions eliminate unnecessary layers while enhancing your brand’s presentation. These aren’t just more sustainable choices, they’re smarter ones. Today’s customers care about where materials come from, and where they end up. Your packaging can reflect your commitment to both. Partner with Purpose: Choose Sustainable Suppliers Your supply chain is an extension of your brand and one of the most powerful levers you have to reduce your environmental impact. You could end up using more than a few suppliers when you’re running an ecommerce company . It’s always worth making sure these are as sustainable as possible . While you may not control every aspect of your suppliers’ operations, you do control who you choose to work with. Prioritize suppliers who share your commitment to sustainability. Look for transparency in sourcing, third-party certifications, and a clear track record of environmental and ethical practices. Ask the right questions: Are their materials responsibly sourced? Do they minimize waste and emissions? How do they treat their workforce? Choosing partners who align with your values not only improves the sustainability of your products—it strengthens your brand’s integrity and resilience. When your supply chain reflects your mission, it creates trust and long-term value across your business. Lead with Impact: Promote Environmental Awareness Sustainability doesn’t stop at your supply chain. As an ecommerce business, you have a unique platform to elevate environmental causes and inspire meaningful change within and beyond your operations. Sometimes, it’s just a matter of highlighting and supporting various sustainable initiatives and causes around the world. One powerful way to do this is by supporting organizations and initiatives that align with your values. Whether it’s donating a portion of your profits, partnering with mission-driven nonprofits, or amplifying important causes across your website and social channels, your advocacy matters. By shining a light on solutions and inviting your customers to participate, you strengthen your brand’s purpose and build a community rooted in shared responsibility. This isn’t just good for the planet; it’s good for business. Sustainable ecommerce is entirely possible. With the right mindset and a few strategic shifts, your business can lead with integrity, reduce its footprint, and become part of a much-needed transformation in the digital economy.