Common Sustainability Mistakes Companies Make

Julie Starr • May 26, 2021



It’s no secret that companies need to focus their energy on ensuring that their practices are sustainable. We all need to do our part if we’re going to stand any chance of avoiding climate change catastrophe, and that includes both at a personal and corporate level. Companies that do work to improve their environmental record won’t just be doing the right thing, either — they’ll also be more likely to win over customers. The public is increasingly opting to give their money to businesses that show a wider moral conscience, especially younger customers.

Of course, sheer will won’t make your company more sustainable. You need to work on making it so. During the process, you’ll want to avoid some of the common mistakes that many companies make when they’re transitioning to more eco-friendly practices. We take a look at some of the most common errors below.

Token Gestures 

If you’re going to transition to become an environmentally friendly business, then it’s important that you’re doing more than just token gestures. Recycling your paper is important, but it won’t get to the heart of the problem. It’s best to look at making large changes that’ll have an impact 5, 10 years down the line. The world is going to move towards being more environmentally friendly, not less. If you’re just doing the bare minimum, then you’ll always be playing catch up, so look at dedicating time, energy, and money to getting things right at the first time of asking.

Where They Work

It’s not just the working practices that impact a company’s environmental record. The stuff around those practices has an impact, too. For example, let’s take the building . A company could enact plenty of eco-friendly aspects into their day-to-day operations, but if they’re working in a building that is decidedly bad for the environment, then the effects of their efforts will be minimal. The extent to how much you can impact the eco-qualities of your building will depend on whether you own or rent the building, but there’s always something that you can do.

Outdated Appliances 

As well as the building, it’s worthwhile looking at your company’s infrastructure. They might not be as good for the environment as they could be. If you haven’t updated your printer, lights, and other hardware in some time, then it’s possible that they’re energy-drainers. Investing in newer models won’t only be good for the planet, but they’ll likely save you money. These things do require a greater upfront investment, but they end up paying for themselves, as well as bringing other benefits to your company.

Sustainable Communication

There’s always a way to do things in a manner that benefits the planet. Take how you communicate with your customers. If you’re sending out paper marketing, or they need to visit you in person every time they have an issue, then you’ll be using up more resources than are necessary. Instead, look at doing things in a smarter way. In the digital age, there’s no reason for companies to send out printed materials. How your customers communicate with you can also change. Rather than asking the public to visit them in person, companies should offer digital communication methods. Looking to add chat to your website or having a customer service telephone number will reduce your carbon footprint while still ensuring that the customer experience remains positive. It’s what all the big companies are doing.

Lack of Investment 

You have to spend money to make money. It’s true that not all environmental changes will come free, or cheap. Sometimes, the changes that you have to make will come at what seems like a considerable cost. However, it’s worthwhile paying the price — for starters, those changes will last for many years. Second, it’s an investment . They’ll pay for themselves eventually. Plus, in an age when companies that don’t show a concern for the environment will be left behind, not making the investment could prove to be a big error later on down the line.

Conducting a Full Analysis 

You can’t figure out where you need to go until you know where you are. It’s worthwhile looking at your current setup and identifying where you’re currently acting in an unsustainable way. Everyone knows the basics of switching to an environmentally friendly operation. However, while there are things that all companies can do, it’s important to remember that each business is different. If you can perform a thorough review of current practices, you might just discover that you have one or two issues that are causing more damage than you realized. 

Trying To Do Everything Themselves

It can pay to bring outsiders in. After all, you don’t have all the skills needed to run your business. Indeed, your expertise will lie in the products or services that you offer. Other things, such as marketing and legal and the rest, will require help from elsewhere. This principle can apply to your environmental practices, too. There are companies and individuals out there that can provide a more detailed analysis of what you should change than you can. In an age when it’s easier than ever to outsource work, there’s no reason to do everything all by yourself.

Only Showing Concern For The Environment Through Marketing

By far the greatest danger — to the environment and the company’s reputation — is to focus on greenwashing your company . It’s easy to incorporate earth-friendly rhetoric into your marketing materials, but if you’re only paying lip service to the environment, then eventually, it’ll backfire. The world is shifting to greener policies, and in a few years, the businesses that didn’t take it seriously will be left behind. Plus, let’s not forget that customers aren’t stupid. They can see through companies that are just saying what they think the public wants to hear. So make sure that your earth-friendly operations run through all that you do, rather than just being something that you say to curry favor with consumers.

Eco Supply Chain 

You’re not running your company in isolation. You’ll have suppliers, partners, and so on. So it’s worthwhile looking at the eco-credentials of the other companies that you work with. While you might have good practices at your company, if you’re hiring companies with a less than stellar environmental record, then that’ll fall on you, too. Plus, the world will only change if people and companies stop giving their money to businesses that cause harm to the environment. Have the same standards for the companies you hire as you do for your own company. 

Not Taking the Employee’s Views on Board 

The environmental policies that you enact at your company should come from the bottom up, not the top down. Part of the logic behind this is because eco-friendly policies must run through everything you do, rather than just at the top level of your operations. The other reason is that you’ll be more likely to miss something if you focus at the top. A good way to get around this common mistake is to take your employees’ views on board. They’ll likely know where things could be improved, simply because they’re working on the “shop floor” every day. If all the decisions are made at an executive level, then something will be overlooked. This is a generally good rule for all decisions related to your company, not just ones related to the environment.

Overly Ambitious Goals 

It’s good to be driven by passion when it comes to making improvements to your business. But if you’ve never thought about your company’s environmental record before, then it’s a good idea to start slow. While it’s noble to want to change everything and to become a champion of the environment, if you have overly ambitious goals, then it’ll be more likely that you’ll lose focus. Get the basics under control and then you can think about stepping up and doing more. If you are going to set ambitious goals, then be sure to make your plans as detailed as possible, with realistic time frames in mind.

Getting Stuck 

Finally, let’s think about your ongoing commitment to the environment. It’s good to start with the basics, but that shouldn’t be the end of your journey. There are new eco-friendly practices coming out all the time. Indeed, in the space of a couple of years, there’ll be new ways of doing things. Once you’ve finished your current transition to earth-friendly practices, keep on top of what new developments are coming out and other ways that you can improve. You could consider creating an environment officer role at your business; it’ll be their job to stay abreast of developments. It’s all about developing in line with new ways of doing things. 

Conclusion

It’s up to all of us to do better for the planet. Take our tips above, and it won’t be long before you can feel like you’re playing your role. In an age when concern for the climate is becoming more mainstream and important than ever, now’s the perfect time to look at improving your business. 

Eco-Friendly Garden Prep: Summer Tips for a Greener Business Space

By Julie Starr • June 5, 2025
If you're lucky enough to have a garden as part of your business, taking some time to set it up for summer is a great investment of your energy. Not only will it be ready for your customers to spend time in, but you can also incorporate some eco-friendly elements into it. Many people just think about the property and what eco-friendly updates they can make , but there are plenty that you can implement in your garden. This gives you the best of both worlds. You own a sacred and beautiful place for your customers to spend their summer, and at the same time, you can do your part for a better planet. If this is the route you want to take, then you also need to consider how to do this with the different seasons. To help you on your journey, here are some top tips for preparing your garden for summer. Plant trees and flowers Planting trees and flowers in your garden is a must. It will make a beautiful scene of nature for everyone to enjoy. Trees will provide people and animals with shade, as well as provide a habitat for wildlife. More trees are needed in the world because they purify the air that we breathe. Flowers, especially if you plant with pollinators in mind, can be an excellent way to attract bees and butterflies, which contribute largely to the earth. Use natural pest control When preparing your garden for summer, you can do this more sustainably and kindly by using natural pest control. Simply by planting trees and flowers, you are likely to attract lots of different wildlife, some of which may destroy your efforts. While all wildlife should be considered, you may need to take measures. Some better and more eco-friendly ways you can do this, as opposed to spraying toxic chemicals onto your plants and into the air, you can implement companion planting, using protective nets over your crops, choosing resilient plants, using natural repellents, and encouraging natural predators so nature can do its thing. Maintain your garden Maintaining your garden in itself can make it more eco-friendly. Composting your garden waste regularly, and kitchen waste can help you to reduce overall waste and create nutrient-rich soil. This is a great cycle of sustainability. You can also keep on top of things that need cleaning and replacing, so you can recycle the materials for other garden structures and projects, and repurpose things around your garden before they become waste. If you have features in your garden like a swimming pool, then a regular pool maintenance service is going to be vital in keeping your water consumption to a minimum, as when it is cleaned and maintained, it will need to be drained and refilled less as well as using less energy. You could also consider how you can use natural purification methods to reduce chemical usage and support biodiversity right in your backyard. Your garden is just an eco-friendly project waiting to be built. Use these top tips to help you get started.

The Impact of Sustainable Practices on the Food Service Industry

By Julie Starr • June 3, 2025
Sustainability is no longer something that can be considered optional in many businesses, including the food industry. From fast casual to fine dining, businesses face pressure to reduce waste, cut emissions, and use resources responsibly. Customers noticed, so too did regulators. This shift isn't about trends; it's about long-term business health. Operators now rethink everything: ingredients, packaging, equipment, and even furniture. The choices that they make affect cost, reputation, and the environment. Forward-thinking brands see sustainability as a chance to stand out, align with customer values, save money, and future-proof their business. Let's look at how sustainable practices are shaping the future of food service and why furniture choices matter more than ever. Sustainable Sourcing and Supply Chains Restaurants are choosing local, seasonal, and organic ingredients. More often, this reduces transportation emissions and supports nearby farms. It also appeals to customers who want food with a story. Sourcing matters; a restaurant that serves organic produce imported from thousands of miles away loses credibility. Local sourcing, when possible, keeps the supply chain shorter and more resilient. They also build community relationships. Sustainable seafood, fair trade coffee, and certified humane meat are becoming menu standards. But it's not just food; suppliers that use low-impact materials, avoid single-use plastics, or operate zero-waste facilities are getting more attention. Working with responsible vendors reduces environmental impact and strengthens the restaurant's reputation. It also makes it easier to meet sustainability benchmarks and certifications. Reducing Food Waste and Single-Use Plastics Food waste is expensive. Restaurants are responding with better forecasting, smaller portions, and creative ways to repurpose ingredients. Many now donate leftovers or compost scraps. Smart kitchen systems have reduced waste by tracking usage and spoilage. Front of house, more places encourage guests to take home leftovers or offer flexible portion sizes. Single-use plastics are also being phased out; straws, cutlery, and containers are switching to compostable or reusable versions. Many cities now require this, but even without mandates, customers expect it. Small changes make a big difference, such as swapping plastic lids for fiber-based ones or using reusable containers for takeout. In the long run, it also sends a clear message about your brand Energy Efficiency and Equipment Choices Energy use is a major cost for food service businesses. Upgrading to energy-efficient appliances, lighting, and HVAC systems can contribute significantly. Induction cooktops, LED lighting , low-flow faucets, and energy-saving refrigeration reduce the environmental footprint. Some kitchens are even going all-electric to reduce reliance on gas. Smart energy monitoring systems provide real-time insights; this helps operators find waste, track trends, and make better decisions. Beyond the kitchen, some restaurants invest in solar panels or purchase renewable energy. It shows leadership and appeals to customers who care about climate action. Designing with Sustainability in Mind Interior design now plays a role in sustainability. Choosing eco-friendly materials and modular furniture reduces waste and supports the circular economy. Furniture companies that sell food service furniture offer tables, chairs, and booths made from recycled or responsibly sourced wood, metal, and plastics. Their products are durable, stylish, and built to last, reducing the need for frequent replacements. Long-lasting furniture means fewer items in landfills. Plus, some suppliers offer take-back programs or extended product life. The right furniture also supports flexible layouts, which is important for adapting to changing service models like outdoor dining or shared spaces. Aligning with Customer Expectations More diners care about sustainability than ever before. It’s something that is extremely prominent in today’s dining experience. They want to support places that reflect their values. Transparency matters too , diners want to know exactly what businesses are doing to be more sustainable. Posting sourcing details, using certifications, and showing behind-the-scenes efforts builds trust. Sustainability isn't just a back-of-house concern; it should be visible throughout the customer journey. Guests notice packaging, signage, cleaning products, and even furniture. If your chairs are made from reclaimed wood or your tables are built from recycled metal, it becomes part of the story you tell. Employees also want to work for businesses that care; sustainability efforts can boost morale, improve retention, and create a strong workplace culture. Being consistent across all touchpoints helps turn sustainability from a checklist into a core part of your brand identity. Tracking Progress and Measuring Impact To stay on track, businesses need to measure what matters. Sustainability isn't guesswork; it's data-driven. Many restaurants now set goals for waste reduction, water usage, and carbon emissions. Digital dashboards, smart meters, and waste tracking apps provide clear feedback. Certifications like LEED , Green Restaurant Association, or B Corp can help validate progress, but the real value comes from aligning with goals and quickly reporting results. This transparency involves sharing results with staff and customers. This builds trust and shows accountability. Food service brands that track their impact tend to improve faster; they spot problems early and share wins more confidently. A culture of measurement helps maintain steady progress and keeps sustainability top of mind. Collaborating Across the Industry No restaurant can do it alone. Real change happens through partnerships. Food services need ot consider teaming up with local farms, recycling programs, and talking to local councils about any green schemes . This collaboration speeds up progress and helps avoid mistakes. Industry groups and supply networks now host workshops and certifications focused on sustainability. These shared resources help smaller businesses catch up and stay competitive. Technology platforms also make collaboration easier. Apps that connect surplus food with charities or tools for joint purchasing of sustainable goods are helping restaurants work smarter together. By building strong networks, the industry strengthens itself. Working together, sustainability leads to better outcomes and stronger communities. Conclusion: Building a Sustainable Future in Food Service Sustainability touches every part of the food service industry, from menus to materials. The shift toward responsible choices is clear. Restaurants that act now gain a competitive edge; they reduce costs, attract loyal customers, and stay ahead of regulations. The transition doesn't have to be all or nothing; small steps lead to big changes. Choosing eco-friendly furniture, like the options from food service furniture, is one of the smart steps. It shows commitment, supports long-term value, and elevates the dining experience. Sustainability is no longer an add-on; it’s a business essential. For those who embrace it, it can be a source of growth, loyalty, and resilience.