Retail Design and Layouts That Will Give Your Store a Boost

Julie Starr • July 2, 2021



We all know that consumers are visual people. When they walk into a retail store or somewhere like a restaurant or bakery, then there is so much sensory information that is sent from our eyes to our brains. In fact, around 80% of the information that our brain receives is what we see. As a retailer, you need to be able to take advantage of this and make sure that you have a shopfront and retail space that is going to attract people’s attention for all of the right reasons. That is why the retail design that you choose plays a big part. If you have a physical retail store, rather than an online one, then it is so important to make sure that you take some time to look at what you have to sell, in order to make it look good and to really maximize sales conversions. 

If you aren’t sure what you can do to improve your retail space, to really draw customers in, and give retail a much-needed boost, then here are some design insights that could help. 

Create an immersive experience for shoppers

A great retail space is not just about having pristine displays and good-looking visual merchandising. It is all about using the space that you have to create an immersive experience for your shoppers. When you are planning your space, think about what the space could be used for, for something a little different. What is the overall experience that you would want your shoppers to have? If you want them to leave happy and feeling good, then what could you do to help that? Many beauty brands, such as Lush and Aesop , offer immersive shopping experiences in their stores, with testing, displays, and even some beauty treatments and mini-salons in store. 

Of course, what you’re able to do will depend on the kind of business that you have, but thinking outside the box with your design, and overall experience in-store, can make a big difference. 

Create your layout considering the store’s flow of traffic

When you are designing your retail space, then it is natural to think about putting the best sellers upfront in the store or use the most enticing displays first. In order to do this, you have to think about what route people take around the store. Is this something that you can assess, or perhaps you will create the route for them with your store layout? The good news about this is that there is a lot of research into this topic by retail experts. In many cases, the flow of traffic goes along with the vehicular flow of where you live, so this could definitely be something to consider with your layout. 

Make it a safe and secure place to be

When you have a retail space, you need to think about keeping customers safe. If you have broken concrete in the car park or out the front of the store, then this can be hazardous and something that is best to avoid. You can learn more about concrete repair and making sure that it is safe, as well as look at other aspects of your store. A door that is automatic, rather than one that needs to be opened, can help to make your store safe and accessible, as well as considerations like the temperature to make it a comfortable place to be. If someone does have a bad experience with something that is unsafe, then not only can it be costly to you, but it can also be something that impacts your reputation. 

Add breaks into the store layout

Having a range of the same kinds of fixtures or stands can be repetitive, and mean that some shoppers skip over certain items. When it all looks the same, it is going to be hard for consumers to be able to find something that they are interested in, especially if they are just there to browse. Long and uninterrupted aisles can lead to the merchandise being skipped, which isn’t going to be a good thing for your business . 

One recommendation to counter this is to create some real visual breaks in and amongst the aisles. These breaks could be signage, displays, or something else to break up the clothing (or whatever items your store sells). You can see that even grocery stores take this approach, with a lot of large signage and attention-grabbing details found at the ends of the aisles. You could also think about making the break in the merchandise be something interactive like a tablet with an online category that people can browse from, or something fun with selfies and filters (again, depending on the kind of retail business that you have). 

Create a focal point for all of your displays

It can be quite tempting to bring some attention to other things that are going on in-store, and showcase all that you have to offer. However, a tried-and-tested way of doing things is to have a focal point for your displays, ideally at eye level, to create an effective way to draw people’s attention in. From window displays to middle of the floor signage, shelving, or rails, having a focal point can be a really important thing for your sales and conversions. 

With a focal point, the displays that you have are going to have a much bigger chance to hook the attention of the shoppers. When they are hooked, then they are going to quite naturally see what else there is to see around the focal point. It really does help. 

If you have a retail store then you will know just how tough it can be to get customers through the door, let alone get them to part with their money. When you think carefully about your retail space, with the design, safety, and layout, it can make a difference to the success of your store.

Create the shopper experience with sustainability in mind

Today’s shoppers are more eco-conscious or shop with sustainability in mind. Bring to the forefront any sustainable business strategies you employ; for example, if you are in a LEED building make sure to provide signage demonstrating that, as well as, any energy savings measures you are taking. Provide eco-friendly packaging. Inform customers of your sustainable vendors. Be mindful of your shopper’s expectations around sustainability and use their feedback to improve on your green business practices.

What changes do you think you will start to make? It would be interesting to hear your thoughts.

The Business Case for Sustainability: Communicating Your Strategy in an Evolving Landscape

By Julie Starr • February 17, 2025
A shifting political landscape can create uncertainty for businesses committed to sustainability, but one thing remains clear: the need for transparency and strategic communication has never been greater. As the federal government moves to roll back environmental and social policies, companies must proactively define their sustainability strategies, ensuring stakeholders—employees, customers, investors, and partners—understand their commitments and the business value they create. The Power of Clear Communication Sustainability is not a trend; it’s an imperative driven by economic, environmental, and social realities. Despite policy shifts, the forces of market demand, global regulation, and risk mitigation continue to push companies forward. To maintain momentum, organizations should : Clarify Their Sustainability Position: Companies must articulate their approach in ways that resonate with stakeholders. Whether reducing emissions, improving supply chain resilience, or advancing diversity, equity, and inclusion (DEI) efforts, leaders should communicate clearly how these strategies align with long-term business success. Leverage Data-Driven Insights: In an era of skepticism, relying on factual, measurable sustainability outcomes strengthens credibility. Stakeholders need more than broad commitments—they need clear, quantifiable impacts. Maintain Focus on Global Markets: While federal policies may change, international regulations and customer expectations continue to favor sustainable business models. Companies operating across borders must ensure their sustainability strategies align with evolving global standards. Staying the Course in a Changing Environment While some companies may feel pressure to scale back sustainability efforts in response to shifting political winds, leading organizations recognize that progress is a long-term game. Now is not the time to retreat but to double down on: Resilient Supply Chains: With new tariffs and policy changes affecting imports, companies should evaluate how sustainability-driven supply chain diversification can reduce risk and enhance efficiency. Operational Decarbonization: The financial and strategic benefits of decarbonization—from renewable energy investments to energy-efficient operations—remain strong, independent of policy shifts. Workforce and Customer Engagement: Employees and consumers increasingly expect businesses to uphold their values. Companies that maintain commitments to social responsibility and environmental impact will strengthen brand loyalty and attract top talent. Sustainability leadership is about more than responding to regulatory shifts—it’s about defining the future. Companies that stay the course, communicate effectively, and align their sustainability strategies with business objectives will be the ones that thrive in the years ahead.

Connecting the Dots: Air Quality, Climate Messaging, and Stakeholder Engagement

By Julie Starr • February 7, 2025
I n a world increasingly affected by environmental change, it’s critical to recognize the everyday impacts of air pollution beyond the commonly cited respiratory and cardiovascular risks. A recent study, published in Nature Communications , reveals that even short-term exposure to air pollution can impair cognitive function, affecting focus, emotional recognition, and task performance. This groundbreaking research underscores the urgent need for effective climate communication and stakeholder engagement to address air quality issues. At Taiga Company, we specialize in climate-focused stakeholder engagement, helping organizations bridge the gap between scientific findings and actionable change. Our services provide a crucial platform for educating stakeholders—including businesses, policymakers, and communities—on the dangers of air pollution and the strategic steps needed to mitigate its effects.  The Link Between Air Quality and Cognitive Function The study found that exposure to high concentrations of particulate matter, even for just an hour, reduced participants' ability to maintain focus, process emotions accurately, and avoid distractions. Such cognitive impairments can have profound implications in workplace productivity, education, and public safety. For instance, employees working in environments with poor air quality may experience diminished concentration, leading to decreased efficiency and increased errors. Similarly, students exposed to air pollution may struggle with academic performance due to impaired attention and emotional regulation. These insights reinforce the idea that air pollution is not just an environmental concern but a societal and economic one, requiring a holistic approach to policy, corporate responsibility, and community engagement. The Role of Climate Messaging in Air Quality Awareness Despite overwhelming scientific evidence, public awareness of air pollution’s cognitive and behavioral impacts remains limited. This is where strategic climate messaging becomes essential. Effective communication can: Translate complex scientific research into accessible, actionable insights for diverse audiences. Drive policy advocacy by equipping decision-makers with data-backed arguments for stricter air quality regulations. Encourage behavioral change among businesses and individuals by highlighting solutions, such as cleaner transportation, sustainable energy sources, and indoor air quality improvements. However, simply disseminating information is not enough. Stakeholder engagement ensures that communities, businesses, and policymakers are not just informed but also motivated and equipped to take action. Moving Forward: A Collective Responsibility The study’s findings make one thing clear: air pollution is not just an environmental issue—it’s a cognitive and social issue with wide-reaching consequences. As we navigate an increasingly complex climate landscape, it’s crucial to integrate air quality concerns into broader discussions on sustainability, health, and productivity. At Taiga Company, we believe that effective stakeholder engagement is the key to transforming awareness into action. By educating businesses, policymakers, and communities, we can drive the changes necessary to create a healthier, more sustainable future for all. To learn more about how Taiga Company can help your organization develop impactful climate communication and stakeholder engagement strategies, contact us today.
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