4 Things to Consider When Starting a Sustainable eCommerce Business

Julie Starr • January 6, 2022



You’ve probably heard that you can make a ton of money by running an eCommerce business. But the one thing most people don’t talk about is the tons of failed eCom businesses in the marketplace. 

Research shows that 80-90 percent of all eCommerce businesses fail, usually within 90 days of launch. That means only 10-20 percent enjoy any success. And most of the businesses that fail do so because of many reasons. If you want to improve your odds of success in eCommerce, there are things that you must consider before launching the business. Let’s take a look at them. 

Product Source

Before you start an eCommerce store, you need to first ascertain that you’ll have a dedicated product source. This can be a manufacturer, supplier, or you can even manufacture the product yourself. 

Most successful eCom store owners just source the bulk of their products from China, sign an agreement with the supplier, and receive steady shipments. This is how they’re able to sustain their inventory and make sure that they never run out of product. 

So, after choosing a product, make sure that there’s a reliable supplier who can consistently maintain the quality you want and can meet your order volume. 

Ensure There’s Adequate Demand

This is pretty obvious, but it bears repeating. ECommerce should be about your passions. It should be about demand first and foremost. For example just because you like your machinist tool chest and think it’s cool doesn’t mean that other people like theirs. 

They may just be indifferent. The same applies to model trains. You can love them and talk about them all day. But not everyone does. In fact, the percentage of people who like model trains is simply not enough to sustain or grow an eCommerce business. 

However, there are few instances where product demand lines up with passions. When this happens, you can easily hit a home run in your eCom business.  

Optimize Your Product Delivery Process

How long will it take for customers to get their products if they order from you? Remember, we live in a world where Amazon is currently doing same or next-day deliveries. 

And while many customers will understand that you’re not Amazon or Walmart, they’ll expect a relatively fast delivery process nonetheless. So, make sure you have your order fulfillment and delivery process thoroughly lined up so there are no delays when the orders start flooding in. 

Secure Adequate Manpower

One of the biggest complaints that eCommerce business founders have is not having enough manpower particularly during the seasonal rush. As a result, they often have to work overtime and with little sleep to get orders out the door to customers. 

Unfortunately, this often leads to order mix-ups with customers receiving products they didn’t order. And when customers are unsatisfied, they tend to spread the word about their negative experiences. This is why you must make sure that you have enough manpower to fulfill customer demands at all times. 

In fact, some eCommerce operations have a temp staff roster –sort of like Amazon- that they call on when the order volume skyrockets.  If you have to hire temporary staff, do so.

A Greener Supply Chain with Micro Fulfillment

By Julie Starr • May 23, 2025
A sustainable supply chain is made possible with some major shifts and minor changes that you may not consider at first. One of these is micro fulfillment, where strategically placed warehouses provide streamlined services to a smaller area. So, what are some of the benefits of changing your logistics? From consolidated deliveries to minimal eco-impact, here are a few. Closer Customer Proximity There are a few ways that micro fulfillment centers are revolutionizing the courier industry. Reduced emissions, local sourcing, and support for urban stability are just three of the many examples. Compact logistics are quickly becoming a solution for businesses that want to make a difference, and through small warehouse space for rent , as and when needed, environmental footprints are diminishing as companies deliver services and goods to a smaller customer area. Consolidated Delivery Options Efficiency is everything in business, but it is even more critical when a company is looking to reduce the environmental impact of its operations. Through a micro-fulfillment system, a business is able to reduce the overall number of trips that a courier has to make. With consolidated deliveries concentrated in a smaller geographic area, there are many more options available that contribute to a lower impact, including efficient use of fuel for lower emissions. A Greener Supply Chain with Route Efficiency A company can make many changes when becoming the green link in the supply chain for a healthier logistical operation. However, an average home delivery round for a standard courier service is 50 miles, with 0.42 miles between each drop-off, producing 181g of carbon each. Focusing on a smaller area through micro fulfillment reduce the associated issues with couriers: Being closer to delivery routes reduces the need for extra shipping options. Electric delivery vehicles can be used as there is no need to recharge them. Knowledge of the area helps with routes as drivers can avoid congested areas. Lower Environmental Impact Of course, all efforts to go green and become more sustainable through logistics are to reduce the environmental impact that a business has on the area. Micro fulfillment contributes to this in a way that a wider operation cannot. Shorter routes and enhanced inventory management actively reduce waste. There is also much less energy used, as micro fulfillment centers are designed to be energy-efficient, and EVs and less transport contribute to emission reduction. Enhanced Socioeconomic Benefits There is also a social and economic impact of a business. An enhanced and more sustainable business using local micro fulfillment centers instantly creates more jobs, helping to prop up the local economy. Of course, the efficiency of this type of logistical operation also results in happier customers, increasing the chance of repeat business. From a business perspective, you demonstrate a commitment to ongoing sustainability , appealing to eco-conscious customers. Summary Being closer to customers for delivery helps create a greener supply chain when used with micro fulfillment centers. Local couriers and employees also know the area and can avoid congested areas for streamlined operations. However, there are also social and economic benefits such as job creation, improved customer experiences, and enhanced brand reputation.

Sustainability in Ecommerce: 3 Ways to Make Progress Where It Matters

By Julie Starr • May 21, 2025
Sustainability is no longer a nice-to-have—it's essential. That’s true across every industry, and ecommerce is no exception. But let’s be honest: building a more sustainable ecommerce business isn’t always straightforward. From packaging to supply chains to last-mile delivery, the challenges are real—and often feel like they’re outside your control. But here’s the good news: sustainable ecommerce is absolutely possible. And it doesn’t have to be all or nothing. Small, strategic shifts can make a meaningful difference—not just for the planet, but for your customers and your brand’s longevity. Here are three actionable ways you can move the needle toward a more environmentally responsible ecommerce business. Choose Sustainable Packaging That Works for People and Planet Packaging is often one of the most visible and wasteful—aspects of ecommerce. From oversized boxes to plastic fillers, the impact adds up fast. But it doesn’t have to. Thoughtful, sustainable packaging design can dramatically reduce your environmental footprint. Start by right-sizing your shipments to reduce excess material and emissions. Opt for recycled, recyclable, or compostable materials that align with circular economy principles. Better yet, one option is to design custom boxes with sustainable materials, for example. These custom packaging solutions eliminate unnecessary layers while enhancing your brand’s presentation. These aren’t just more sustainable choices, they’re smarter ones. Today’s customers care about where materials come from, and where they end up. Your packaging can reflect your commitment to both. Partner with Purpose: Choose Sustainable Suppliers Your supply chain is an extension of your brand and one of the most powerful levers you have to reduce your environmental impact. You could end up using more than a few suppliers when you’re running an ecommerce company . It’s always worth making sure these are as sustainable as possible . While you may not control every aspect of your suppliers’ operations, you do control who you choose to work with. Prioritize suppliers who share your commitment to sustainability. Look for transparency in sourcing, third-party certifications, and a clear track record of environmental and ethical practices. Ask the right questions: Are their materials responsibly sourced? Do they minimize waste and emissions? How do they treat their workforce? Choosing partners who align with your values not only improves the sustainability of your products—it strengthens your brand’s integrity and resilience. When your supply chain reflects your mission, it creates trust and long-term value across your business. Lead with Impact: Promote Environmental Awareness Sustainability doesn’t stop at your supply chain. As an ecommerce business, you have a unique platform to elevate environmental causes and inspire meaningful change within and beyond your operations. Sometimes, it’s just a matter of highlighting and supporting various sustainable initiatives and causes around the world. One powerful way to do this is by supporting organizations and initiatives that align with your values. Whether it’s donating a portion of your profits, partnering with mission-driven nonprofits, or amplifying important causes across your website and social channels, your advocacy matters. By shining a light on solutions and inviting your customers to participate, you strengthen your brand’s purpose and build a community rooted in shared responsibility. This isn’t just good for the planet; it’s good for business. Sustainable ecommerce is entirely possible. With the right mindset and a few strategic shifts, your business can lead with integrity, reduce its footprint, and become part of a much-needed transformation in the digital economy.