7 Business Areas Where You Can’t Afford To Slip Up On Your Sustainability Goals

Julie Starr • November 8, 2022



We all know that running a business is no easy feat. There are a million things to keep track of, and even the smallest mistake can have big consequences. That’s why it’s essential to be extra careful in certain areas of your business where one misstep could derail your sustainability targets and damage your reputation. So let’s take a look at seven business areas where you can’t afford to slip up on your sustainability goals. 

1. Finances:

Finances are the lifeblood of any business, and it’s no different when it comes to sustainability. Without careful financial management, your business may be unable to meet its sustainability targets. This could damage your reputation and make it harder to achieve long-term success. That’s why it’s important to focus on your finances and ensure they’re in good shape. This will give you the stability you need to pursue sustainable initiatives and reach your goals.

2. Human Resources:

To achieve sustainability targets, businesses must focus on their human resources. This means ensuring that employees are properly trained and have the resources they need to do their jobs efficiently. It also means creating a work environment where employees feel valued and supported. Focusing on human resources can help businesses achieve their sustainability targets by reducing waste, promoting energy efficiency, and reducing greenhouse gas emissions . However, achieving these targets as a business requires the buy-in and effort of all employees, and a strong focus on human resources is essential in making this happen.

3. Marketing:

Marketing is vital to the success of any business, especially those with sustainability targets. Marketing helps businesses reach their target markets, identify new opportunities, and build customer relationships. To achieve sustainability goals, a business must have a clear understanding of what its customers want and need and be able to communicate this effectively to them. Marketing also helps businesses to track their progress and measure the impact of their sustainable initiatives. By focusing on marketing, a business can ensure that its sustainability targets are achievable and that its message is being heard by those who matter most.

4. Customer Service:

To achieve sustainability targets, it is important to focus on creating a positive customer experience. When customers are happy with the service they receive, they are more likely to return and recommend your business to others. This helps to create a positive word-of-mouth marketing campaign that can drive business growth. Additionally, satisfied customers are more likely to be forgiving if an occasional mistake occurs, which minimizes the negative environmental impact of running a business. By focusing on providing excellent customer service , you can help your business achieve its sustainability goals while also building a loyal customer base.

5. Operations:

Keeping your business running smoothly day-to-day is no small feat. From managing inventory and supply chain issues to ensuring quality control, there are a lot of moving parts to consider when it comes to operations. A strong operations department requires good planning and coordination to ensure all aspects are running efficiently and effectively in line with targets. A quality operations department also needs to be proactive in identifying any potential sustainability issues and finding solutions, such as reducing waste or using more environmentally-friendly materials.

6. IT:

Companies must have a functioning and efficient information technology (IT) department in today’s business world. The IT department is responsible for maintaining the company’s computer systems and networks and ensuring that all employees have access to the necessary technology tools to do their jobs. Any malfunctions or disruptions in the IT department can have a ripple effect throughout the entire company, costing the business money by interrupting its operations. This is why it is so important for businesses to ensure that their IT department is functioning properly and has the resources it needs to do its job. Some businesses find themselves with a lack of IT experience or competency, which can expose the company to various security risks and vulnerabilities. This is one of the main reasons why IT-outsourcing is such a lucrative market for IT specialists. IT can also be used to support other business departments, such as training departments, in sharing resources geared to support organizational targets linked to sustainability.

7. Sales:

Sales are a key driver of any business, and a slip-up in this department can be costly. To stay competitive, it is essential to maintain a strong sales strategy and keep your sales team focused and motivated. Falling behind in sales can mean losing market share and revenue and may even lead to bankruptcy. To stay ahead of the competition, it is important to ensure your sales team is always on top of its game. This means providing them with the tools and training they need to succeed and keeping them motivated. Companies focusing on sustainability have a competitive advantage over their competitors, and it is vital to use this to drive sales. It is also important to have a good sales strategy in place. This includes developing a good product or service that meets your customers’ needs, pricing your products correctly, and targeting the right market. If you can do these things, you will likely succeed in sales.

Conclusion: 

As you can see, there are many critical areas of businesses where one misstep could lead to big problems in achieving your sustainability goals. However, by being mindful of these areas and taking steps to prevent mistakes, you can set your business up for sustainable success!

Social Media’s Shift from Fact-Checking: Implications for Corporate Truthfulness

By Julie Starr • March 17, 2025
In an era where information moves at the speed of a click, businesses are facing new challenges in ensuring the integrity of their communications. Recent policy changes at platforms like Meta, which are stepping away from traditional fact-checking mechanisms , have significant implications for brand reputation and public trust. Companies must now take proactive steps to verify the accuracy of their messaging and maintain credibility in an increasingly complex digital landscape. The Consequences of Reduced Fact-Checking on Brand Trust With fewer checks and balances in place on social media platforms, misinformation can spread unchecked, directly impacting public perception. A single misleading post—whether shared unintentionally or as part of a disinformation campaign—can tarnish a company’s reputation, erode consumer confidence, and even result in legal repercussions. In industries such as sustainability and Environmental, Social, and Governance (ESG), where credibility is paramount, businesses must be especially vigilant in safeguarding their public image. Misinformation has led to widespread skepticism, forcing brands to double down on transparency. Additionally, reduced content moderation is allowing false narratives to thrive, posing risks for companies striving to maintain credibility. Why Internal Fact-Checking Teams Are Essential As traditional fact-checking mechanisms weaken, organizations must take control of their own truthfulness by establishing internal fact-checking teams. These teams can: Vet all outgoing communications, from press releases to social media posts, to ensure they are factually accurate. Monitor for false information circulating about the company and swiftly respond to correct the record. Collaborate with reputable third-party fact-checkers and industry experts to validate claims before publication. Best Practices for Engaging Audiences & Correcting Misinformation To navigate the evolving social media landscape, brands should adopt best practices that reinforce their commitment to truthfulness: Be Transparent – Share sources and data to back up claims in social media posts and corporate communications. Respond Quickly & Clearly – When misinformation spreads, address it promptly with clear, fact-based corrections to prevent false narratives from taking hold. Engage Thoughtfully – Avoid reactionary responses and instead provide well-researched, constructive engagements when countering false claims. Educate Audiences – Use social platforms to promote media literacy, helping followers recognize misinformation tactics and seek reliable sources. Partner with Fact-Checking Organizations – Collaborate with established fact-checkers and advocacy groups to enhance credibility and reinforce public trust. Upholding Integrity in the Age of Misinformation At Taiga Company, we recognize the importance of transparent and responsible communication, particularly as we navigate sustainability and ESG topics. The shift in social media’s approach to fact-checking presents challenges, but it also creates an opportunity for companies to lead by example. By committing to rigorous fact-checking, swift misinformation response strategies, and proactive audience engagement, businesses can maintain trust and reinforce their credibility in an era of information uncertainty.

Leveraging Social Media for Effective Sustainability Stakeholder Engagement

By Julie Starr • March 10, 2025
​In today's rapidly evolving political and environmental landscape , transparent communication has become a cornerstone of effective sustainability efforts. At Taiga Company, we recognize that fostering open dialogues with stakeholders is not just a corporate responsibility but a strategic imperative. Social media platforms have emerged as powerful tools in this endeavor, enabling real-time engagement, education, and collaboration.​ The Imperative of Transparency in Sustainability Transparency in sustainability reporting involves openly sharing information about a company's environmental, social, and governance (ESG) practices. This openness builds trust with stakeholders—customers, employees, investors, and the broader community—by demonstrating accountability and commitment to sustainable practices. According to the Global Reporting Initiative , credible disclosures based on transparent communication can change perceptions, build trust, and motivate action towards greater sustainability. ​ Moreover, transparent communication allows stakeholders to make informed decisions and fosters a culture of continuous improvement within organizations. It also mitigates risks associated with misinformation and greenwashing, where companies may be accused of falsely portraying their products or policies as environmentally friendly. As noted in discussions on green public relations , transparency is crucial in combating the climate crisis, as it prevents companies from remaining impervious to advocacy and resistant to change if obligations are purely voluntary. ​ Leveraging Social Media for Stakeholder Engagement Social media platforms offer unprecedented opportunities for companies to engage with stakeholders on sustainability issues. Here's how businesses can effectively utilize these platforms:​ Real-Time Communication: Social media enables immediate dissemination of information regarding sustainability initiatives, progress, and challenges. This real-time communication keeps stakeholders informed and engaged, fostering a sense of inclusion and partnership.​ Educational Content : By sharing educational materials—such as articles, infographics , and videos—companies can raise awareness about sustainability topics, influencing public perception and encouraging responsible behavior.​ Interactive Engagement : Platforms like LinkedIn, and Instagram allow for two-way communication, where stakeholders can ask questions, provide feedback, and participate in discussions. This interactivity enhances transparency and shows that the company values stakeholder input.​ Storytelling : Sharing stories about sustainability efforts, employee initiatives, and community partnerships humanizes the company's brand and makes sustainability goals more relatable and compelling.​ Collaborative Campaigns : Social media facilitates collaboration with other organizations, influencers, and the community to amplify sustainability messages and drive collective action.​ Transparent communication through social media is not merely a trend but a vital component of modern sustainability strategies. It empowers stakeholders, enhances corporate reputation, and contributes to the global effort towards a more sustainable future.
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