7 Business Areas Where You Can’t Afford To Slip Up On Your Sustainability Goals

Julie Starr • November 8, 2022



We all know that running a business is no easy feat. There are a million things to keep track of, and even the smallest mistake can have big consequences. That’s why it’s essential to be extra careful in certain areas of your business where one misstep could derail your sustainability targets and damage your reputation. So let’s take a look at seven business areas where you can’t afford to slip up on your sustainability goals. 

1. Finances:

Finances are the lifeblood of any business, and it’s no different when it comes to sustainability. Without careful financial management, your business may be unable to meet its sustainability targets. This could damage your reputation and make it harder to achieve long-term success. That’s why it’s important to focus on your finances and ensure they’re in good shape. This will give you the stability you need to pursue sustainable initiatives and reach your goals.

2. Human Resources:

To achieve sustainability targets, businesses must focus on their human resources. This means ensuring that employees are properly trained and have the resources they need to do their jobs efficiently. It also means creating a work environment where employees feel valued and supported. Focusing on human resources can help businesses achieve their sustainability targets by reducing waste, promoting energy efficiency, and reducing greenhouse gas emissions . However, achieving these targets as a business requires the buy-in and effort of all employees, and a strong focus on human resources is essential in making this happen.

3. Marketing:

Marketing is vital to the success of any business, especially those with sustainability targets. Marketing helps businesses reach their target markets, identify new opportunities, and build customer relationships. To achieve sustainability goals, a business must have a clear understanding of what its customers want and need and be able to communicate this effectively to them. Marketing also helps businesses to track their progress and measure the impact of their sustainable initiatives. By focusing on marketing, a business can ensure that its sustainability targets are achievable and that its message is being heard by those who matter most.

4. Customer Service:

To achieve sustainability targets, it is important to focus on creating a positive customer experience. When customers are happy with the service they receive, they are more likely to return and recommend your business to others. This helps to create a positive word-of-mouth marketing campaign that can drive business growth. Additionally, satisfied customers are more likely to be forgiving if an occasional mistake occurs, which minimizes the negative environmental impact of running a business. By focusing on providing excellent customer service , you can help your business achieve its sustainability goals while also building a loyal customer base.

5. Operations:

Keeping your business running smoothly day-to-day is no small feat. From managing inventory and supply chain issues to ensuring quality control, there are a lot of moving parts to consider when it comes to operations. A strong operations department requires good planning and coordination to ensure all aspects are running efficiently and effectively in line with targets. A quality operations department also needs to be proactive in identifying any potential sustainability issues and finding solutions, such as reducing waste or using more environmentally-friendly materials.

6. IT:

Companies must have a functioning and efficient information technology (IT) department in today’s business world. The IT department is responsible for maintaining the company’s computer systems and networks and ensuring that all employees have access to the necessary technology tools to do their jobs. Any malfunctions or disruptions in the IT department can have a ripple effect throughout the entire company, costing the business money by interrupting its operations. This is why it is so important for businesses to ensure that their IT department is functioning properly and has the resources it needs to do its job. Some businesses find themselves with a lack of IT experience or competency, which can expose the company to various security risks and vulnerabilities. This is one of the main reasons why IT-outsourcing is such a lucrative market for IT specialists. IT can also be used to support other business departments, such as training departments, in sharing resources geared to support organizational targets linked to sustainability.

7. Sales:

Sales are a key driver of any business, and a slip-up in this department can be costly. To stay competitive, it is essential to maintain a strong sales strategy and keep your sales team focused and motivated. Falling behind in sales can mean losing market share and revenue and may even lead to bankruptcy. To stay ahead of the competition, it is important to ensure your sales team is always on top of its game. This means providing them with the tools and training they need to succeed and keeping them motivated. Companies focusing on sustainability have a competitive advantage over their competitors, and it is vital to use this to drive sales. It is also important to have a good sales strategy in place. This includes developing a good product or service that meets your customers’ needs, pricing your products correctly, and targeting the right market. If you can do these things, you will likely succeed in sales.

Conclusion: 

As you can see, there are many critical areas of businesses where one misstep could lead to big problems in achieving your sustainability goals. However, by being mindful of these areas and taking steps to prevent mistakes, you can set your business up for sustainable success!

5 Everyday Items That Can Quietly Boost Your Brand

By Julie Starr • July 17, 2025
The best branding doesn’t always come from big campaigns or expensive graphics. Sometimes it’s the smaller stuff that leaves the biggest impression. Things people actually use, touch, or carry with them. That’s where your brand can quietly make its mark without needing to shout about it. If you’re only focusing on social media and business cards, you’re leaving a lot on the table. Here are five overlooked ways to get your name out there that feel natural, useful, and more personal. Thank-you slips If you’re already sending out orders, there’s no reason not to include a short thank-you slip. You can easily get these made through any decent online print shop , and they’re usually pretty cheap to run off in small batches. Just a simple note that says thanks, maybe with a reminder to follow you online or a cheeky discount code for next time. It’s quick, thoughtful, and makes the whole order feel more finished. Customers notice that kind of detail, especially when everything else they buy online comes with zero personality. You don’t need a complicated design either. Just something clean with your logo, a message that sounds like you, and maybe a social handle. The point is to give them a reason to come back or remember your name without it feeling forced. Branded zip pouches If you sell physical products, offer services, or run events, small zip pouches are surprisingly effective. Think of the kind you’d use for stationery, receipts, or travel bits. You can get your brand printed on the side and hand them out with purchases or include them in welcome packs. People keep them because they’re actually useful. They get tossed in handbags, school bags, or glove boxes and your logo just keeps turning up. Cleaning cloths for glasses or screens This one works brilliantly if you’re in tech, health, beauty, or anything involving screens or eyewear. A simple microfibre cloth with your branding on it can go a long way. Everyone needs one. Whether they use it for glasses, a phone screen, or their laptop, it’s something they hang onto. It’s not the kind of thing people throw away, and that means your name sticks around too. Receipt envelopes You might already use little envelopes to hand over receipts or business cards. Branding those envelopes is a small change that makes a big difference. Instead of someone getting a scruffy bit of paper in a plain sleeve, they’re handed something that feels a bit more finished. You can even add a message inside. Doesn’t need to be anything dramatic. A simple “thanks for visiting” or “see you next time” is enough to add a personal touch. Wet wipes or mini hand gels If your business is in hospitality, food, or anything hands-on, branded wet wipes or pocket-sized hand gels are surprisingly popular. People actually use them, especially at festivals, food stalls, pop-ups, or kids’ events. They end up in handbags or cars and stick around longer than you think. They don’t scream “marketing” either. They’re practical, and when done right, they make your business feel thoughtful. That’s what good branding does, it shows you’ve thought ahead.

How Student-Led ‘Energy Audits’ Are Cutting School Costs (and Lighting the Way Forward)

By Julie Starr • July 14, 2025
What happens when students stop waiting for adults to fix things and start conducting their own energy audits? Money gets saved. The lights get switched off. Data gets analyzed. And a quiet revolution in sustainability begins—inside schools that once overlooked their own inefficiencies. Across the globe, student-led energy audits are proving that change doesn't always need to come from a policy shift or a major capital budget. Sometimes, it begins with a clipboard, a spreadsheet, and a group of curious minds asking: Why are the hallway lights on at noon when sunlight floods the building? The Energy Detectives These audits aren’t science fair projects. They’re rigorous investigations, often done in collaboration with facilities staff, local environmental nonprofits, or even engineering mentors. Students go from classroom to classroom measuring electricity usage, checking for phantom loads , and identifying where heat is escaping in winter or air conditioning is leaking in summer. One high school in Ontario saved over $12,000 a year after its Grade 11 physics students ran an energy audit and suggested simple changes—LED upgrades, motion sensors in bathrooms, and smarter heating schedules. They didn’t just propose ideas. They pitched them with spreadsheets, thermal images, and payback timelines. It worked. Learning That Pays Off—Literally Unlike textbook learning, these audits blend real-world math, environmental science, economics, and persuasive communication. Students aren’t just learning about sustainability. They’re doing it. And the savings add up. From dimming overlit hallways to reprogramming HVAC systems that run all weekend for empty buildings, students are surfacing blind spots that administrators often overlook. In some districts, their findings are influencing energy policy. Elsewhere, the audits have inspired school boards to hire sustainability coordinators—often alumni of the student programs themselves. There’s something poetic about a school funding new books or laptops from money saved by students who found out the vending machines didn’t need to be plugged in 24/7. Why This Matters More Than Ever With education budgets tightening and utility costs rising, every dollar saved is a dollar that can go back into classrooms. And here’s where it gets interesting from a family finance perspective, too. If you’re a parent setting aside money for post-secondary savings, every bit of school efficiency helps. Fewer energy costs might mean more programming, better STEM facilities, or even bursaries. That raises a broader point: when families save for their children’s future, they often look into RESPs (Registered Education Savings Plans). And many wonder—is a RESP deduction available on my taxes? While contributions themselves aren’t deductible, the gains grow tax-free, and students often pay little to no tax when they withdraw the funds during school. A Movement Worth Replicating These audits aren’t just an exercise in environmentalism. They’re leadership labs. Students learn how to spot inefficiencies, speak up in board meetings, and make a business case for change. They don’t just flip switches—they shift mindsets. And they carry these habits into adulthood. The result? A generation growing up not only with climate anxiety, but also with tools to tackle it.