Can Making Your Business More Virtual Make It More Sustainable?

Julie Starr • February 23, 2021



Many of us have been working virtually over the last year. Some businesses may choose to go back to normal eventually, while others might decide that a greater amount of remote working is suitable for them. You might be thinking about how making your business more virtual could benefit you, and one of the things that you can consider is how it might help you to make your business more sustainable. Remote working could be used to introduce green practices, from reducing the amount of office space that you use to less traveling required for your staff. So how could making your business more remote make it more sustainable?

Remove or Reduce the Need for Commuting

When you have a remote team, you can make your business more eco-friendly by removing the need for people to commute . Your staff won’t need to drive to work or use other methods of transport every day, before and after their workday. This cuts down on the amount of fuel that they need to use if they drive, not only reducing their carbon emissions but also saving them money. Even for people who prefer to hire a desk or join a coworking space, they can choose somewhere convenient for them that’s easy to get to.

You can help to cut down on travel in other circumstances too. People may not need to travel to attend job interviews, for example. Business travel might be less necessary if people can meet online instead of traveling to meet in person.

Reduce Your Office Space

If your business is more virtual, you don’t need as much space to accommodate your staff. You don’t have to get rid of offices and business premises completely, but you might be able to reduce the amount of space required. While you might still have a warehouse to deal with your order fulfillment, you might not need to have an office for your admin and support staff. Instead, they can work from home (or wherever they choose to work from). If you do ever need to provide space for them, such as for important meetings or team days, you can hire the space you need for the amount of time that you need it.

Less need for office space and other buildings means that you won’t be using energy and other resources for your business. If you work with other businesses that provide virtual services for you, you reduce the impact on the environment by sharing these services with other businesses. If you use a virtual answering service , you know that they are helping you and a number of other businesses instead of having to sustain your own team of people to answer phones. Of course, it’s also important to consider that your employees will instead be using these resources at home, which will cost them money and will be a more hidden way that your business makes use of essential resources.

Cut Down on Waste

Less business space also means that your business can produce less waste. If you don’t need an office, you don’t have to have office supplies . There’s no need to have paper, printer ink, paperclips, pens, or other resources that can be important in an office environment. Everything can be conducted online instead, using cloud applications and other tools to carry out necessary tasks. People who are working remotely also tend to spend more time at home, which means they might make choices such as making their own lunch instead of going out to buy something that produces a lot of waste.

If you digitize your business, there’s no need to do anything on paper. Not only does that save paper, as well as other resources such as printer ink and electricity, but it also means you don’t need space to store all of your paper documents and records. There’s no need for filing cabinets and rooms full of paper documents when you can just keep everything stored digitally instead. You can explore a range of options too, such as having your own servers or making use of cloud storage services, which can enable you to use shared servers.

Create a More Diverse, Sustainable Workforce

Making your business more virtual can also help you to hire a more diverse and sustainable workforce. When you’re able to hire from a diverse pool, you can find people who share the same values as your business, especially where sustainability and eco-friendliness are concerned. As well as creating businesses that are sustainabl e in an environmental way, this also helps to make your business more future-proof. You can offer equal opportunities to a wide range of people, regardless of their background or identity. You are able to offer more support to those who might need it through virtual working.

Use Sustainable Marketing Methods

Marketing is one of the key things that you can think about if you want to use remote working to ensure your business is sustainable. When you take your business completely online, you can remove the need for marketing methods that might be less useful. Sending out direct mail is potentially not particularly beneficial for an online business. Cutting back on marketing methods like this and focusing on online marketing not only helps you to save money but can make your business more sustainable. Use digital marketing methods to promote your business instead of print marketing or other techniques that aren’t so eco-friendly.

Make Your Supply Chain More Efficient

If you sell physical products, you might decide what making your business virtual means that you have more flexibility with how you fulfill orders. You could choose a more convenient place for your orders to be fulfilled, helping your business to cut down on carbon emissions. You can let another company take care of your fulfillment for you so that you’re able to manage everything remotely. This allows you to choose a location anywhere that helps to cut down on travel time between suppliers, fulfillment, and customers.

In fact, you can choose to work with various partners in your supply chain and beyond who are also sustainable. Running a virtual business gives you more flexibility to work with whoever you want to so that you can choose your partners more carefully.

Consider the Impact of Your Reach

Working remotely can allow you to work with people all over the world. It might also mean that you decide to expand your business into different countries. If you’re doing this, you should think about how your actions might have a more global reach on the environment too. Are there any ways in which you might be having an effect on different countries in various ways? Maybe you’re helping employees or business partners in other countries to be more eco-conscious and to make better choices for sustainability.

Provide Support for Employees

Just because you’re not working with your employees in person, it doesn’t mean you can’t provide them with support. Whereas before, you might have encouraged them to cycle to work or set up an office recycling scheme, there are still ways you can encourage them to be green when they work from home. You can still do things like creating an eco-committee , putting on video conference workshops about sustainability, or challenging employees to do certain sustainable actions. It’s also a good idea to form partnerships with other sustainable organizations to provide more support and set a good example.

Your virtual business could be more sustainable than ever. When you work remotely, you can reduce your business’s carbon emissions and encourage employees and business partners to be sustainable too.

By Julie Starr January 20, 2025
In an era where stakeholders demand transparency and impact, effective sustainability communications are critical to building trust and demonstrating accountability. The Reporting Matters 2024: Changing Gears in Sustainability Reporting report by WBCSD highlights practices that are particularly relevant as we prepare for 2025. At Taiga Company, we believe these strategies—when applied thoughtfully—can empower businesses to communicate their sustainability efforts more effectively. Here are four key takeaways to focus on: 1. Integrate Storytelling with Data Combining compelling narratives with robust data brings your sustainability initiatives to life. Case studies, real-world examples, and context help transform numbers into relatable stories that resonate with stakeholders. Balancing quantitative metrics with qualitative insights ensures your message is both credible and engaging. Takeaway for 2025: Consider how you can use storytelling to make your impact more tangible. For example, instead of just reporting a percentage reduction in emissions, share the initiatives and innovations behind that achievement. 2. Leverage Digital and Visual Tools Sustainability reports are evolving beyond text-heavy formats. Digital tools like interactive microsites, infographics, and videos make your content more accessible and engaging. These formats not only simplify complex metrics but also expand your reach across diverse stakeholder groups. Takeaway for 2025: Explore how digital and visual tools can enhance your communication strategy. A well-designed infographic or a brief video could communicate your impact more effectively than lengthy paragraphs. 3. Engage Stakeholders Actively Stakeholder engagement is no longer a one-way street. Building two-way communication channels —where stakeholders can provide feedback or ask questions—enhances trust and demonstrates your commitment to transparency. Highlighting partnerships and collaborative efforts also showcases a broader ecosystem approach to sustainability. Takeaway for 2025: Develop communication strategies that prioritize stakeholder inclusivity. This could mean hosting feedback sessions, incorporating stakeholder concerns into your reports, or highlighting stories from collaborators and impacted communities. 4. Embed Sustainability in Broader Corporate Strategy Sustainability is not a side project—it should be central to your corporate identity and decision-making processes. Demonstrating how sustainability aligns with financial performance and long-term goals ensures your communications reflect its strategic importance. Takeaway for 2025: Ensure that sustainability isn’t siloed in your organization. Use your communications to illustrate how sustainability drives innovation, resilience, and competitive advantage. Preparing for 2025 As expectations for transparency and impact continue to rise, sustainability communications must evolve to meet the moment. By focusing on storytelling, leveraging digital tools, fostering engagement, and integrating sustainability into broader business strategies, organizations can craft messages that resonate deeply with stakeholders. At Taiga Company, we’re here to help you navigate this evolving landscape. Whether it’s enhancing your storytelling, exploring innovative formats, or aligning your sustainability initiatives with strategic goals, let’s make 2025 the year your communications truly shine.
By Julie Starr December 30, 2024
It starts with understanding what is happening in your industry, so you can be a leader. This includes studying current market trends and identifying stakeholders and their strategies. Understanding where your business fits in the marketplace will give you a way to claim it. When you stay abreast of industry trends and consumer preferences, you can better forecast changes to help make your business more adaptable. 1) Crafting a Clear Vision The first ingredient for a winning organization is fundamentally to have a well-defined vision ; — This is the guiding star that keeps teams aligned, and drives innovation and resilience in tough times. Leaders craft a compelling vision, which paints the picture of how they see their company evolving in the future and why it matters — its purpose that both employees and stakeholders will align with. Begin with the end in mind—Identify your company's core values and what you uniquely contribute to create a vision. This vision is much more than just profits; it also includes a focus on quality, customer service, and making a difference in society. Involve the right people in shaping this vision to make sure it reflects a shared ideal and is realistic. Drive the vision clearly and regularly across all levels of an organization. Bring it to life through storytelling to illustrate how each position makes direct contributions toward achieving the larger mission. Culminate in embedding the vision into what some call common operating procedures, its presence felt at even a level of day-to-day decision-making within strategies and actions along with performance metrics. A vision, well-articulated and written in a compelling way can inspire your team to work differently than the competition and maintain momentum for years to come. It is the plan that takes ambition out to walk and places a company at the vanguard of its industry. 2) Prioritizing Innovation To remain competitive and at the front of the pack Innovation is a key focus for all businesses demanding new ideas, thoughts & ways. In the world of constantly changing marketplaces, innovation makes sure that your business is not just adjusted to change but responsible for it as well. To take your enterprise up a notch, innovation needs to be the one core principle that trickles through every pore in your company. This begins with creating a culture where creativity and risk-taking are welcome. Give permission and means to employees of all levels who wish to try out new things without being afraid of failing. This kind of openness accelerates involvement and reveals white space for breakthrough progress. Leadership support: Leadership weighs in by encouraging new ways of thinking; providing resources, and celebrating successes as well as failures from which to learn. Making innovation one of your strategic priorities requires an ongoing commitment to researching solutions, developing technology, and training human resources. Listen to the industry and customers to see what is needed next. Similarly, collaboration —whether internally with other professional areas or externally with partnering organizations casually called "open innovation"— amplifies the possibilities to discover new opportunities by contrasting different viewpoints and knowledge from professionals specialized in diverse sectors. Ultimately, make sure to measure and iterate on your innovations. Develops metrics for tracking the effectiveness of new initiatives and ensure they best align with company goals. Making innovation a strategic imperative your company distinguishes itself as an industry leader which is preparing to survive disruption and take advantage of opportunities for ongoing high performance. 3) How to Create a Powerful Brand Identity In a saturated market, you need a strong brand identity. The brand you create should reflect what your company stands for in terms of values, mission, and unique selling propositions. You need to be able to maintain consistency, on your website and social media platforms even down customer interactions It increases brand loyalty and improves the trustworthiness of your business. 4) Providing World-Class Customer Service To see the customer satisfied and happy is key to growth. Outstanding customer service results in repeat business and word-of-mouth recommendations. Pay close attention to their complaints, respond quickly, and go above the call of duty to make your customers happy. Satisfied customers are the champions of your brand and can help build loyalty. 5) Leveraging Technology Today, in a rapidly moving business world to become an industry leader, your competitors would need technology. Technology catalyzes innovation , efficiency, and customer satisfaction. So first things first, find relevant technologies that match your business goals. From automation to artificial intelligence or advanced analytics, the proper utilities can automate processes cut costs, and make data-driven business decisions a snap. Adopt data-driven approaches to get a detailed understanding of your customers and the market shifts while ensuring that you operate with accuracy, helping your business be more predictive. In addition, a technology-first approach really improves customer engagement. Gain loyalty with an engaging digital application and custom journeys. Make an investment internally in tools to facilitate collaboration, agility , and workforce productivity so your team can remain relevant in a compressed technology landscape. Technology adoption for success in the modern Needless to say technology is changing fast and the only way we can keep up with this change is by thinking ahead. Keep your team up-to-date with the latest emerging technologies and industry innovations. Work WITH specialists to get the solution implemented and scaled correctly. 6) Fostering Employee Engagement You need to invest in your employees. Active, driven teams are typically a more productive and innovative team that is invested in achieving organizational objectives. Create an encouraging workspace — Celebrate wins, provide growth opportunities, and encourage communication open. Employees who are happy tend to be employees that work more effectively in a company. 7) Expanding Your Network Networking for the journey to reach your company at the top level is a need you are not talking about which is required as part of Business Strategy. Building a solid network opens up pathways for partnership, creativity, and scalability leading your business to be an industry leader. Start by building relationships in your niche. Take part in conferences, trade shows, and networking events to link with peers influencers, and potential partners. Such interactions often result in mutual benefit with contributions to shared resources, partnership, and insight. Your network should not only consist of the most direct people in your industry. Interact: with related professionals, academia, and even  emerging markets. New viewpoints on business puzzles can emerge through varied professional networks. Thwart idleness using online channels and interacting with a larger part of the professional community, for instance, most people on LinkedIn will accept your connection request so use that to keep contacts through time. 8) Delivering High Quality and Reliability Consistency in delivering state-of-the-art products and services is a must. You have to be able to convince the customers they can trust you and your company when it comes to fulfilling their expectations. There are industries like manufacturing that include specialized solutions such as metal plating services in their offers to demonstrate knowledge and dependability, requiring these types of industry having a good position in the minds of customers. 9) Adapting to Market Changes Two of the key traits necessary to lead firms successfully are flexibility and adaptability. Track market behaviors and be ready to adjust your tactics as needed. By embracing change, and seeing it as an avenue for growth rather than an obstacle- companies are far better equipped to survive in dynamic environments. 10) Emphasizing Sustainability Sustainability is not just a trendy buzzword anymore… it's becoming increasingly relevant to the way organizations must manage themselves. Business that promotes the environment and community, not only make a better world but also attract informed customers. In your operations, embody the sustainable practices you preach, and do not be afraid to trumpet how green-friendly they are. 11) Investing in Marketing and PR A strong marketing and public relations effort is key to increasing your company's visibility while establishing credibility. Create an integrated marketing plan (digital advertising, social media engagement, and thought leadership content) Having a powerful online presence combined with all the positive media exposure can go a long way in how your brand is perceived. 12) Performance Metrics Monitoring As you keep moving forward, it is vital to ensure that your company remains on the ball. Progress to your end goal and hopefully areas of improvement will be identified using key performance indicators (KPIs) Having data will help you make the right adjustments based on reality without having to rely on them as much, which keeps even more momentum. 13) Continuous Improvement Continuous improvement is the foundation for sustained success in leading the pack. It involves fostering a culture of learning, regularly assessing performance, and refining processes. Encourage feedback, embrace change, and invest in employee development. By consistently seeking ways to enhance efficiency, quality, and innovation, your company stays agile and competitive. This commitment to ongoing growth ensures long-term excellence and positions your business as an industry leader. In conclusion, rising to the highest of your company means a thoughtful blend of innovation, flexibility, and presenting execution. Understanding your market, building a strong brand, and investing in both employees and customers can make you the pioneer of an industry. Be it using the latest technology or providing metal plating services , keep your immediate goal as value – and get solutions. When you have this vision and a hunger to get better, your company will lead the pack — but more importantly other companies (and people) will want to follow in its footsteps.
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