Can Making Your Business More Virtual Make It More Sustainable?

Julie Starr • February 23, 2021



Many of us have been working virtually over the last year. Some businesses may choose to go back to normal eventually, while others might decide that a greater amount of remote working is suitable for them. You might be thinking about how making your business more virtual could benefit you, and one of the things that you can consider is how it might help you to make your business more sustainable. Remote working could be used to introduce green practices, from reducing the amount of office space that you use to less traveling required for your staff. So how could making your business more remote make it more sustainable?

Remove or Reduce the Need for Commuting

When you have a remote team, you can make your business more eco-friendly by removing the need for people to commute . Your staff won’t need to drive to work or use other methods of transport every day, before and after their workday. This cuts down on the amount of fuel that they need to use if they drive, not only reducing their carbon emissions but also saving them money. Even for people who prefer to hire a desk or join a coworking space, they can choose somewhere convenient for them that’s easy to get to.

You can help to cut down on travel in other circumstances too. People may not need to travel to attend job interviews, for example. Business travel might be less necessary if people can meet online instead of traveling to meet in person.

Reduce Your Office Space

If your business is more virtual, you don’t need as much space to accommodate your staff. You don’t have to get rid of offices and business premises completely, but you might be able to reduce the amount of space required. While you might still have a warehouse to deal with your order fulfillment, you might not need to have an office for your admin and support staff. Instead, they can work from home (or wherever they choose to work from). If you do ever need to provide space for them, such as for important meetings or team days, you can hire the space you need for the amount of time that you need it.

Less need for office space and other buildings means that you won’t be using energy and other resources for your business. If you work with other businesses that provide virtual services for you, you reduce the impact on the environment by sharing these services with other businesses. If you use a virtual answering service , you know that they are helping you and a number of other businesses instead of having to sustain your own team of people to answer phones. Of course, it’s also important to consider that your employees will instead be using these resources at home, which will cost them money and will be a more hidden way that your business makes use of essential resources.

Cut Down on Waste

Less business space also means that your business can produce less waste. If you don’t need an office, you don’t have to have office supplies . There’s no need to have paper, printer ink, paperclips, pens, or other resources that can be important in an office environment. Everything can be conducted online instead, using cloud applications and other tools to carry out necessary tasks. People who are working remotely also tend to spend more time at home, which means they might make choices such as making their own lunch instead of going out to buy something that produces a lot of waste.

If you digitize your business, there’s no need to do anything on paper. Not only does that save paper, as well as other resources such as printer ink and electricity, but it also means you don’t need space to store all of your paper documents and records. There’s no need for filing cabinets and rooms full of paper documents when you can just keep everything stored digitally instead. You can explore a range of options too, such as having your own servers or making use of cloud storage services, which can enable you to use shared servers.

Create a More Diverse, Sustainable Workforce

Making your business more virtual can also help you to hire a more diverse and sustainable workforce. When you’re able to hire from a diverse pool, you can find people who share the same values as your business, especially where sustainability and eco-friendliness are concerned. As well as creating businesses that are sustainabl e in an environmental way, this also helps to make your business more future-proof. You can offer equal opportunities to a wide range of people, regardless of their background or identity. You are able to offer more support to those who might need it through virtual working.

Use Sustainable Marketing Methods

Marketing is one of the key things that you can think about if you want to use remote working to ensure your business is sustainable. When you take your business completely online, you can remove the need for marketing methods that might be less useful. Sending out direct mail is potentially not particularly beneficial for an online business. Cutting back on marketing methods like this and focusing on online marketing not only helps you to save money but can make your business more sustainable. Use digital marketing methods to promote your business instead of print marketing or other techniques that aren’t so eco-friendly.

Make Your Supply Chain More Efficient

If you sell physical products, you might decide what making your business virtual means that you have more flexibility with how you fulfill orders. You could choose a more convenient place for your orders to be fulfilled, helping your business to cut down on carbon emissions. You can let another company take care of your fulfillment for you so that you’re able to manage everything remotely. This allows you to choose a location anywhere that helps to cut down on travel time between suppliers, fulfillment, and customers.

In fact, you can choose to work with various partners in your supply chain and beyond who are also sustainable. Running a virtual business gives you more flexibility to work with whoever you want to so that you can choose your partners more carefully.

Consider the Impact of Your Reach

Working remotely can allow you to work with people all over the world. It might also mean that you decide to expand your business into different countries. If you’re doing this, you should think about how your actions might have a more global reach on the environment too. Are there any ways in which you might be having an effect on different countries in various ways? Maybe you’re helping employees or business partners in other countries to be more eco-conscious and to make better choices for sustainability.

Provide Support for Employees

Just because you’re not working with your employees in person, it doesn’t mean you can’t provide them with support. Whereas before, you might have encouraged them to cycle to work or set up an office recycling scheme, there are still ways you can encourage them to be green when they work from home. You can still do things like creating an eco-committee , putting on video conference workshops about sustainability, or challenging employees to do certain sustainable actions. It’s also a good idea to form partnerships with other sustainable organizations to provide more support and set a good example.

Your virtual business could be more sustainable than ever. When you work remotely, you can reduce your business’s carbon emissions and encourage employees and business partners to be sustainable too.

A Greener Supply Chain with Micro Fulfillment

By Julie Starr • May 23, 2025
A sustainable supply chain is made possible with some major shifts and minor changes that you may not consider at first. One of these is micro fulfillment, where strategically placed warehouses provide streamlined services to a smaller area. So, what are some of the benefits of changing your logistics? From consolidated deliveries to minimal eco-impact, here are a few. Closer Customer Proximity There are a few ways that micro fulfillment centers are revolutionizing the courier industry. Reduced emissions, local sourcing, and support for urban stability are just three of the many examples. Compact logistics are quickly becoming a solution for businesses that want to make a difference, and through small warehouse space for rent , as and when needed, environmental footprints are diminishing as companies deliver services and goods to a smaller customer area. Consolidated Delivery Options Efficiency is everything in business, but it is even more critical when a company is looking to reduce the environmental impact of its operations. Through a micro-fulfillment system, a business is able to reduce the overall number of trips that a courier has to make. With consolidated deliveries concentrated in a smaller geographic area, there are many more options available that contribute to a lower impact, including efficient use of fuel for lower emissions. A Greener Supply Chain with Route Efficiency A company can make many changes when becoming the green link in the supply chain for a healthier logistical operation. However, an average home delivery round for a standard courier service is 50 miles, with 0.42 miles between each drop-off, producing 181g of carbon each. Focusing on a smaller area through micro fulfillment reduce the associated issues with couriers: Being closer to delivery routes reduces the need for extra shipping options. Electric delivery vehicles can be used as there is no need to recharge them. Knowledge of the area helps with routes as drivers can avoid congested areas. Lower Environmental Impact Of course, all efforts to go green and become more sustainable through logistics are to reduce the environmental impact that a business has on the area. Micro fulfillment contributes to this in a way that a wider operation cannot. Shorter routes and enhanced inventory management actively reduce waste. There is also much less energy used, as micro fulfillment centers are designed to be energy-efficient, and EVs and less transport contribute to emission reduction. Enhanced Socioeconomic Benefits There is also a social and economic impact of a business. An enhanced and more sustainable business using local micro fulfillment centers instantly creates more jobs, helping to prop up the local economy. Of course, the efficiency of this type of logistical operation also results in happier customers, increasing the chance of repeat business. From a business perspective, you demonstrate a commitment to ongoing sustainability , appealing to eco-conscious customers. Summary Being closer to customers for delivery helps create a greener supply chain when used with micro fulfillment centers. Local couriers and employees also know the area and can avoid congested areas for streamlined operations. However, there are also social and economic benefits such as job creation, improved customer experiences, and enhanced brand reputation.

Sustainability in Ecommerce: 3 Ways to Make Progress Where It Matters

By Julie Starr • May 21, 2025
Sustainability is no longer a nice-to-have—it's essential. That’s true across every industry, and ecommerce is no exception. But let’s be honest: building a more sustainable ecommerce business isn’t always straightforward. From packaging to supply chains to last-mile delivery, the challenges are real—and often feel like they’re outside your control. But here’s the good news: sustainable ecommerce is absolutely possible. And it doesn’t have to be all or nothing. Small, strategic shifts can make a meaningful difference—not just for the planet, but for your customers and your brand’s longevity. Here are three actionable ways you can move the needle toward a more environmentally responsible ecommerce business. Choose Sustainable Packaging That Works for People and Planet Packaging is often one of the most visible and wasteful—aspects of ecommerce. From oversized boxes to plastic fillers, the impact adds up fast. But it doesn’t have to. Thoughtful, sustainable packaging design can dramatically reduce your environmental footprint. Start by right-sizing your shipments to reduce excess material and emissions. Opt for recycled, recyclable, or compostable materials that align with circular economy principles. Better yet, one option is to design custom boxes with sustainable materials, for example. These custom packaging solutions eliminate unnecessary layers while enhancing your brand’s presentation. These aren’t just more sustainable choices, they’re smarter ones. Today’s customers care about where materials come from, and where they end up. Your packaging can reflect your commitment to both. Partner with Purpose: Choose Sustainable Suppliers Your supply chain is an extension of your brand and one of the most powerful levers you have to reduce your environmental impact. You could end up using more than a few suppliers when you’re running an ecommerce company . It’s always worth making sure these are as sustainable as possible . While you may not control every aspect of your suppliers’ operations, you do control who you choose to work with. Prioritize suppliers who share your commitment to sustainability. Look for transparency in sourcing, third-party certifications, and a clear track record of environmental and ethical practices. Ask the right questions: Are their materials responsibly sourced? Do they minimize waste and emissions? How do they treat their workforce? Choosing partners who align with your values not only improves the sustainability of your products—it strengthens your brand’s integrity and resilience. When your supply chain reflects your mission, it creates trust and long-term value across your business. Lead with Impact: Promote Environmental Awareness Sustainability doesn’t stop at your supply chain. As an ecommerce business, you have a unique platform to elevate environmental causes and inspire meaningful change within and beyond your operations. Sometimes, it’s just a matter of highlighting and supporting various sustainable initiatives and causes around the world. One powerful way to do this is by supporting organizations and initiatives that align with your values. Whether it’s donating a portion of your profits, partnering with mission-driven nonprofits, or amplifying important causes across your website and social channels, your advocacy matters. By shining a light on solutions and inviting your customers to participate, you strengthen your brand’s purpose and build a community rooted in shared responsibility. This isn’t just good for the planet; it’s good for business. Sustainable ecommerce is entirely possible. With the right mindset and a few strategic shifts, your business can lead with integrity, reduce its footprint, and become part of a much-needed transformation in the digital economy.