Eco-Friendly Measures Your Customers Will Love

Julie Starr • July 9, 2020



More and more businesses are making an effort to go green in a bid to protect the planet. While adopting eco-friendly measures is beneficial for the environment, there are also several changes you can make that will impress your clients and improve the customer experience. If you’re looking for ways to contribute to the global effort to protect the environment and you’re keen to make your customers happy, here are some measures that achieve both objectives. 

Online ordering
 Online shopping has become increasingly popular in recent years, but figures show that people are spending more time online than ever before. The Coronavirus crisis has triggered a spike in web and app usage, making this a brilliant time for businesses to capitalize on the reach of the Internet and the opportunities it offers to connect with customers and provide a convenient, safe and enjoyable experience. If you don’t offer online shopping and the chance to click and collect, now is the time to explore new ways of working and serving customers. Shopping online is an extremely appealing option for buyers who are being advised to stay at home, and it has benefits for the environment. By catering to this growing market, you can contribute to a reduced carbon footprint while also enhancing safety and enforcing social distancing measures. 

Mobile payments and digital invoicing
 In days gone by, if you wanted to buy something, you’d have to get in the car or take a cab or a bus to a store, hand over your card, and be presented with a receipt as proof of purchase. Today, shopping is very different. You can order a product in a matter of seconds using a tablet, laptop or phone, you can receive a confirmation via a digital invoice sent over email and you can make payments virtually. Modern ways of ordering and paying for items reduce the use of paper and they enable people to shop at home, meaning that they don’t have to use gas or take public transport to get what they need. 

Eco-friendly gifts
 Every consumer loves to receive a freebie or a promotional gift when they make a purchase. As a business owner looking to do their bit for the planet, it’s a great idea to look into eco-friendly giveaways. Promotions can drum up interest and drive sales, and if you choose the right items, you can also spread the word about going green. Reusable cups, bags for life, and water bottles are great examples. 

Supporting environmental initiatives
 Did you know that 63% of consumers prefer to buy from brands that stand for or support a cause ? If you’re looking to push sales and enhance your brand image at the same time as backing causes that matter to you, it’s an excellent idea to look into initiatives or organizations you can donate to or work with. You could donate a portion of your profits to a wildlife fund or invest in a program that aims to reduce deforestation through planting, for example. 

Many forward-thinking businesses are taking steps to go green. Embracing eco-friendly ways of operating is positive news for the planet, but it can also have an incredible impact on customer experience and brand image.

Earth Day is a Moment. Sustainability is a Journey.

By Julie Starr • April 7, 2025
Every April 22nd, Earth Day reminds us of our shared responsibility to care for the planet. It’s a powerful moment for reflection, recognition, and renewed commitment to environmental stewardship. But for companies like Taiga, Earth Day is not just a day—it's a checkpoint in a journey that spans all 365 days of the year. Beyond the Day: The Power of Year-Round Storytelling While Earth Day is an excellent opportunity to spotlight your company's environmental efforts, the true impact lies in consistent, transparent communication about your sustainability strategy. Customers, investors, employees, and partners are increasingly interested in how companies plan, act, and improve over time. To build trust and inspire action, companies should: Share clear targets: What are your goals for emissions reduction, circularity, or biodiversity? Make them specific and time-bound. Report results honestly: Celebrate wins and be candid about setbacks. Progress, not perfection, is the story. Connect efforts to impact: Highlight how your initiatives benefit ecosystems, communities, or supply chains. Leveraging Earth Day as a Strategic Moment Think of Earth Day as a milestone that anchors your broader communications. Some ideas: Launch or preview new initiatives that reinforce your long-term strategy. Tell human stories: Showcase employees, community members, or suppliers contributing to sustainability. Host interactive events: Webinars, volunteer days, or innovation showcases invite people into the journey. Publish a sustainability snapshot: A visual, engaging recap of the past year's progress. Engaging Stakeholders Year-Round To keep the momentum going beyond April: Create a sustainability content calendar to share updates, behind-the-scenes looks, and educational content. Invite feedback: Use surveys or listening sessions to understand stakeholder priorities and ideas. Collaborate: Partner with NGOs, academics, or startups aligned with your mission. Recognize champions: Celebrate employees and partners who go above and beyond. Bringing It Together: A Continuous Narrative Earth Day is a valuable opportunity to raise awareness, but lasting impact comes from building a continuous narrative. At Taiga, we see sustainability not as a series of campaigns but as a shared journey with our stakeholders . When we connect the dots between moments like Earth Day and the year-round work behind the scenes, we not only deepen engagement—we accelerate change. So this Earth Day, let’s celebrate progress and recommit to transparency, collaboration, and bold action. The planet needs more than promises. It needs a plan. And it needs all of us.

Greener Clicks: How to Reduce Your Environmental Impact with Sustainable Digital Marketing

By Julie Starr • March 31, 2025
In the race to decarbonize our world, one area often overlooked is digital marketing. While it might seem inherently clean compared to print or physical campaigns, our online activities have a real and measurable environmental footprint. From servers powering your website to emails filling up inboxes, every click, stream, and scroll contributes to carbon emissions. At Taiga Company, we believe digital strategies can be powerful and low-impact. Here’s how to get started. Optimize for a Low-Carbon Web Why it matters: Websites and digital ads are hosted on servers that consume electricity, often powered by fossil fuels. Every time a user loads your site or ad, it uses energy. How to reduce your impact: Host green: Choose web hosts that use renewable energy or offset emissions. Clean up your code: Streamlined, efficient code reduces load times and energy use. Compress and reduce images: Smaller files mean faster pages and fewer emissions. Limit heavy media: Videos and animations are carbon-intensive; use them mindfully. A faster, leaner website isn’t just better for the planet—it also boosts SEO and user experience. Email Marketing with Intention Why it matters: Every email sent, received, and stored requires energy. Multiply that by millions of sends, and the impact adds up. How to reduce your impact: Clean your lists: Remove inactive subscribers to avoid waste. Segment wisely: Only send emails to those who will truly benefit. Use plain-text when possible: It’s lower in data and often more accessible. Reduce frequency: Send fewer, higher-quality emails with genuine value. Intentional emailing reduces not only emissions but also improves deliverability and engagement. Sustainable SEO and Content Strategy Why it matters: Search engines crawl, index, and serve up billions of web pages daily. Thoughtless content and bloated sites add to the load. How to reduce your impact: Create evergreen content: Focus on high-quality pages that stay relevant longer. Streamline your site structure: Fewer clicks to find content = less energy use. Use minimal plugins and scripts: Especially ones that load on every page. Green your CMS: Some content management systems are more resource-efficient than others. Sustainable SEO isn’t just eco-friendly—it’s good strategy. Fewer, better pieces often perform better than content mills. Rethink Marketing Automation Why it matters: Automated emails, ads, and data syncing can create a lot of digital clutter. That clutter eats up storage and energy. How to reduce your impact: Audit regularly: Retire old workflows and outdated automations. Optimize syncing: Reduce how often and how much data is transferred. Segment with purpose: Better targeting means fewer wasted sends. Use expiration dates: Don’t let outdated content or assets live forever. Efficient automation can reduce emissions and improve performance. Digital marketing isn’t going away—and it shouldn’t. It offers powerful tools for connection, education, and growth. But like all tools, it can be used more sustainably. At Taiga Company, we’re committed to helping organizations lower their environmental impact without sacrificing reach or results. Sustainable digital marketing is not only possible; it’s essential. Ready to make your marketing aligned with your company's corporate sustainability plan? Let’s start the conversation.
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